Correspondence Coordinator

Valley Health Systems•Holyoke, MA

About The Position

The Correspondence Coordinator determines whether requests for medical record information are appropriate and fulfills appropriate requests promptly in accordance with applicable laws and regulations, as well as department and hospital policies. The coordinator records and responds to requests for medical record information, reviews records to determine whether restricted information is present, and obtains proper authorization before copying and releasing records when restricted information is present.

Requirements

  • High school graduate or an associate's degree in Medical Records Technology.
  • For applicants with an associate's degree, no experience is required.
  • For high school graduates, two years of experience in medical record technology is required.

Responsibilities

  • Determine whether requests for medical record information are appropriate.
  • Record and respond to requests for medical record information in a timely manner.
  • Review medical records to verify whether restricted information is present.
  • Obtain proper authorization before copying and releasing records when restricted information is present.
  • Comply with applicable laws and regulations and department and hospital policies.
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