Billing Correspondence Coordinator I (Correspondence Billing Specialist REMOTE)

Labcorp • Burlington, NC

1d • $18 - $21 • Remote

About The Position

Labcorp is seeking a U.S.-based remote Billing Correspondence Coordinator to handle billing correspondence requests. The role reviews requests involving invoices, transfers, adjustments, research, and claim or invoice updates in the billing system. It also includes composing clear, professional email communications to internal and external customers, providing updates and information needed for follow-up, and checking large spreadsheet files to confirm requested invoice or claim corrections have been completed. The coordinator follows approved standard operating procedures, identifies missing information to share with customers, and adapts to changing duties, priorities, procedures, and business needs.

The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time. The application window closes November 14, 2026. The pay range is $17.75–$21.00 per hour. Benefits eligibility varies by regularly scheduled hours and employment category; employees regularly scheduled for 20 or more hours per week are eligible for the listed comprehensive benefits.

Requirements

• High school diploma or equivalent.
• At least 2 years of work experience.
• Effective written communication when interacting with internal and external customers.
• Ability to stay organized while managing multiple requests of varying complexity.
• Ability to adapt to changing priorities, processes, procedures, and business needs.

Nice To Haves

• At least 1 year of experience as a Labcorp Healthcare Billing Specialist.
• At least 2 years of experience using Labcorp billing applications, including mPower, LCBS, LCLS, Mobius, and Artiva.
• At least 2 years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

Responsibilities

• Review correspondence requests to send invoices, transfer or adjust accounts, conduct research, and update claims or invoices in the billing system.
• Compose clear and professional email communications to internal and external customers, providing updates and information needed for follow-up.
• Run status checks on large spreadsheet invoice and claim correction files to verify updates are complete.
• Identify missing information in correction requests and share it with customers so they can complete the request.
• Follow approved standard operating procedures to update records and provide information needed to resolve correspondence requests.
• Adapt to changing duties, priorities, and standard operating procedures.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability coverage
• 401(k) plan
• Paid time off (PTO) or flexible time off (FTO), subject to eligibility and schedule
• Tuition reimbursement
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED