About The Position

The Corps Onboarding & Compliance Assistant supports AmeriCorps Member compliance through onboarding activities and internal and external audits. The role primarily supports the initiation and clearance of background checks and the administration of incoming AmeriCorps members across all enrollment periods. It also supports compliance activities, including completing required reports and providing documentation requested by external auditors. The assistant works with background check vendors, maintains accurate records, helps members complete background checks, administers member records in the eGrants portal, and performs periodic audits and reviews. The role collaborates with teammates and supports City Year’s mission, culture, and values.

Requirements

  • Experience with Microsoft Office 365; Microsoft Excel experience is especially preferred.
  • Exceptional attention to detail and the ability to work consistently in a fast-paced environment.
  • Authorized documentation to work in the United States of America.
  • Strong self-starter with the ability to own and execute mission-critical processes.
  • Criminal background history clearance.

Nice To Haves

  • Experience using web-based systems to enter, process, and receive data.
  • Prior experience managing and improving operational processes.
  • Commitment to mission-driven work, especially in support of people of marginalized identities.
  • Familiarity with City Year or AmeriCorps.

Responsibilities

  • Assist with requesting and reviewing background checks through Truescreen and Accurate Ace.
  • Maintain up-to-date and accurate background check records.
  • Provide customer service and answer AmeriCorps members’ questions to help them complete their background checks.
  • Manage a shared inbox and direct incoming questions to the appropriate person.
  • Assist with inviting incoming AmeriCorps members into the eGrants administration portal.
  • Assist with exiting graduating AmeriCorps members in eGrants.
  • Maintain Service Locations for grants and AmeriCorps members in eGrants.
  • Conduct periodic audits to verify the accuracy of background check records.
  • Provide background check record documentation requested by external auditors.
  • Conduct weekly enrollment audits during enrollment periods to verify eGrants enrollment accuracy.
  • Conduct quarterly termination and suspension reviews to verify eGrants accuracy.
  • Review citizenship documentation after each enrollment period.
  • Assist in creating NSCHC Verification Forms.
  • Collaborate effectively with teammates to achieve shared goals and foster an inclusive environment.
  • Model a growth mindset and commitment to City Year’s culture and values.
  • Perform additional responsibilities assigned by the direct supervisor to advance City Year’s mission.
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