Compliance Onboarding Analyst

Caliza • New York, NY

7d • Remote

About The Position

Caliza is commercial banking infrastructure for companies operating across borders, providing a platform and API for USD accounts, multi-currency collections and payments, and currency conversion across local rails, SWIFT, and stablecoins. The company is building a treasury layer with programmable accounts, approval policies, automated reconciliation, and working capital tools for finance teams and AI agents. Its customers include importers, exporters, FX brokers, payment companies, and fintechs across the Americas, Europe, Africa, and Asia.

The Compliance Onboarding Analyst will manage Caliza’s customer onboarding queue, reviewing new business customers and integrator partners, collecting required documentation, and making timely, well-reasoned approval decisions. The analyst will work closely with the Compliance Manager, Sales, Customer Success, and Operations, and contribute to scaling onboarding processes as volume grows. The role is remote in the United States or Latin America and reports to the Compliance Manager.

This position requires reviewing KYB and KYC documentation and screening results, assigning risk ratings, documenting decisions, and escalating high-risk or enhanced due diligence cases. The analyst will also support periodic reviews, develop and maintain onboarding procedures, respond to examiner and correspondent bank inquiries in coordination with the Compliance Manager, and track onboarding performance metrics.

Benefits vary by country of employment and may include health coverage, paid time off and holidays, a home office or equipment allowance, a professional development budget, and in-person team offsites. Candidates outside the US may be employed through an employer of record or engaged as contractors, with compensation and benefits structured according to local law and market practice.

Requirements

• 2–4 years of experience in KYC, KYB, or customer onboarding at a fintech, payments company, money services business, crypto business, or bank.
• Hands-on experience reviewing corporate documents and identifying beneficial owners, including in multi-layered and cross-border ownership structures.
• Working knowledge of US BSA/AML requirements, including the Customer Due Diligence Rule, and sanctions screening.
• Strong attention to detail and ability to write clear, concise case notes suitable for examiner review.
• Ability to manage a live queue with service-level targets while handling customer follow-ups.
• Professional working fluency in English.
• Ability to work hours that overlap with US Eastern and Brazil time zones.
• Candidates must be authorized to work in their country of residence; visa sponsorship is not available.

Nice To Haves

• Spanish or Portuguese language skills.
• Experience onboarding crypto, stablecoin, or digital asset businesses.
• Familiarity with KYC requirements in Brazil, Mexico, or Bermuda.
• Experience with onboarding and screening tools such as Sumsub, Persona, Alloy, Middesk, ComplyAdvantage, or similar.
• CAMS or CKYCA certification, or progress toward one.

Responsibilities

• Review new customer applications as they arrive, request missing information, and follow up with customers and partners until files are complete.
• Review KYB and KYC documentation for onboarded customers, including corporate documents, beneficial ownership, identification, proof of address, source of funds and wealth, licences, and business activity, against risk-based requirements.
• Run sanctions, PEP, and adverse media screening and investigate potential matches.
• Manage daily onboarding triage, investigation workflows, and disposition tracking.
• Assign risk ratings, document decision rationale, and escalate high-risk or enhanced due diligence cases to the Compliance Manager.
• Support periodic reviews and refresh customer files when information changes or triggers occur.
• Build, document, and maintain onboarding procedures, checklists, and decision guides as products and corridors change.
• Serve as the primary point of contact for onboarding-related inquiries from examiners and correspondent banks; retrieve customer files, respond to due diligence questions, and prepare evidence in coordination with the Compliance Manager.
• Track onboarding metrics, including turnaround time, backlog, approval and decline rates, and outstanding requests, and flag bottlenecks.

Benefits

• Health coverage may be available, depending on country of employment.
• Paid time off and holidays may be available, depending on country of employment.
• A home office or equipment allowance may be available, depending on country of employment.
• A professional development budget may be available, depending on country of employment.
• In-person team offsites may be available, depending on country of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed