Specialist, Onboarding Compliance

U.S. Xpress Enterprises, Inc.•Chattanooga, TN

2d•$18 - $21•Onsite

About The Position

The Specialist, Onboarding Compliance ensures drivers comply with U.S. Xpress and Department of Transportation rules and regulations. The role reviews applicant information and background reports, assesses eligibility, resolves discrepancies, and maintains complete driver files. It works closely with Recruiting and Driver Orientation to finish evaluations within the three-day orientation period. The position is based at U.S. Xpress headquarters, is not open to remote work, and has a stated schedule of 8:00 a.m. to 5:00 p.m. The role also involves collaborating in person with employees across the organization, attending in-person meetings and training, and engaging remotely and in person with customers and potential customers. Duties may change, and other duties may be assigned. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or equivalent.
Excellent oral, written, and organizational skills.
Basic computer and office skills, including experience with Microsoft Office.
Strong interpersonal skills.
Ability to multitask and consistently meet deadlines.
Good judgment and problem-solving skills.

Nice To Haves

Six months of experience in a related field.

Responsibilities

Ensure drivers comply with DOT and U.S. Xpress rules and regulations.
Contact applicants to obtain missing application information.
Review and order reports, including MVR, PSP, DAC, Asuriant, and Driver IQ Pre, to verify applicants meet hiring guidelines and DOT regulations.
Verify background information, including driving records, employment history, and convictions.
Investigate and address discrepancies in driver history or applications.
Review driver physical and drug-screen results to determine eligibility.
Ensure driver files are complete, current, and in the correct order.
Evaluate driver files for potential disqualifiers and notify management.
Work with Recruiting and Driver Orientation to complete evaluations within the three-day orientation period.
Procure or obtain necessary consumer reports and releases.
Collaborate in person with all levels of the organization.
Attend in-person meetings and training on developments, goals, and objectives, and contribute input and advice.
Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.