Specialist, Onboarding Compliance

U.S. Xpress • Chattanooga, TN

22h • Onsite

About The Position

The Specialist, Onboarding Compliance ensures drivers comply with DOT and U.S. Xpress rules and regulations. The role reviews applicant information, background reports, physical examinations, drug screens, and driver files to determine hiring eligibility and identify potential disqualifiers. The specialist works with Recruiting and Driver Orientation to complete evaluations during the three-day orientation period. The position is based at U.S. Xpress headquarters, is not open to remote work, and has a stated schedule of 8:00 a.m. to 5:00 p.m.

The role also involves obtaining consumer reports and releases, collaborating in person with people at all organizational levels, attending in-person meetings and training, and engaging remotely and in person with customers and potential customers. The position is in a normal office setting. The job description notes that duties may change or include other duties as required, and that reasonable accommodations will be made for individuals with disabilities.

Requirements

• High school diploma or equivalent required.
• Excellent oral, written, and organizational skills.
• Basic computer and office skills required.
• Strong interpersonal skills.
• Ability to multitask and consistently meet deadlines.
• Good judgment and problem-solving skills.

Nice To Haves

• Six months of experience in a related field preferred.
• Experience with the Microsoft Office suite.

Responsibilities

• Contact applicants to obtain missing application information.
• Ensure applicants meet U.S. Xpress hiring guidelines and DOT regulations by reviewing and ordering reports such as MVR, PSP, DAC, Asuriant, and Driver IQ Pre.
• Verify background information, including driving records, employment history, and convictions.
• Investigate and address discrepancies in driver histories or applications.
• Review driver physical and drug-screen results to determine eligibility.
• Ensure driver files are complete, up to date, and properly ordered.
• Evaluate driver files for potential disqualifiers and notify management.
• Work with Recruiting and Driver Orientation to complete evaluations within the three-day orientation period.
• Procure or obtain necessary consumer reports and releases.
• Collaborate in person with all levels of the organization.
• Attend in-person meetings and training on developments, goals, and objectives, and contribute input and advice.
• Engage remotely and in person with customers and potential customers to establish rapport, communication, and expectations.

Benefits

• Medical, dental, and vision coverage.
• Basic and supplemental life insurance.
• Accidental death and dismemberment coverage.
• Health Savings Accounts.
• Flexible Savings Accounts.
• Company-paid holidays.
• Paid time off.
• 401(k) with employer matching contribution.
• Employee stock purchase plan.
• Paid parental leave.
• Short-term incentive program.
• Employee Assistance Program.
• Pet insurance.
• Employee stock options.
• Profit-sharing.
• Professional development opportunities.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED