Corporate Systems Application Analyst (Remote)

North American Partners in Anesthesia•Saint Paul, MN

9d•$76,000 - $96,000•Remote

About The Position

The Corporate Systems Application Analyst is a key member of the Business Technology Corporate Systems team and reports to the Manager, Corporate Systems. The role serves as a subject matter expert supporting NAPA’s Conga Contract Lifecycle Management (CLM) platform and related enterprise applications. The analyst provides day-to-day support, configuration, testing, issue triage, documentation, and continuous improvement of Conga CLM within the Salesforce platform. The role supports the end-to-end contract lifecycle, including contract creation, workflows, approvals, negotiations, execution, and ongoing contract management. Working with Legal, Managed Care, operational stakeholders, Business Technology teams, and external vendors, the analyst translates business requirements into scalable, compliant system solutions that improve user experience, streamline contract processes, and support business outcomes. The role may also contribute to initiatives involving Microsoft Dynamics, HubSpot, Phenom, 6Sense, Workday, and other corporate systems as business needs evolve.

Requirements

Bachelor’s degree or equivalent experience in business, information systems, computer science, or a related field.
At least 2 years of experience supporting, administering, configuring, or implementing Conga Contract Lifecycle Management (CLM).
Hands-on experience with Conga CLM deployed on the Salesforce platform.
Working knowledge of Salesforce administration and platform concepts, including objects, fields, relationships, permissions, workflows or automation, and reporting.
Experience configuring and supporting contract lifecycle processes, including templates, clauses, workflows, approvals, and contract data.
Experience gathering and translating business requirements into application configurations and technical solutions.
Experience with application testing, troubleshooting, issue resolution, and production support.
Strong analytical and problem-solving skills, including the ability to troubleshoot issues across interconnected systems and business processes.
Strong communication and relationship management skills and the ability to work effectively with technical and non-technical stakeholders.
Ability and willingness to learn and support additional enterprise applications and technologies as organizational needs evolve.
Experience with Agile methodologies.

Nice To Haves

Experience with additional Conga products and capabilities, such as Conga Composer, Conga Sign, Conga CPQ, or related solutions.
Salesforce Administrator, Platform App Builder, or other Salesforce certification.
Conga certification or formal Conga CLM training.
Experience supporting or implementing integrations between Conga or Salesforce and other enterprise applications.
Experience with Microsoft Dynamics 365, HubSpot, Phenom, 6Sense, or other enterprise platforms.
Experience in a Corporate Systems, Enterprise Applications, or Business Technology organization supporting multiple business functions.
Understanding of contract lifecycle management processes, controls, and best practices.
Prior experience working with a Conga or Salesforce implementation partner.
IT experience in a healthcare environment.

Responsibilities

Provide ongoing administration, configuration, support, and maintenance of Conga CLM.
Support and continuously improve the end-to-end contract lifecycle, including contract creation, templates, clause management, workflows, approvals, negotiations, execution, and post-execution activities.
Partner with Legal, Managed Care, and other business and functional leaders to understand requirements and identify technology opportunities to improve contract processes.
Configure and maintain Conga CLM functionality, including contract templates, clauses, approval workflows, business rules, user access, and related system components.
Work with business stakeholders, Business Technology teams, Conga and Salesforce resources, and external vendors to troubleshoot issues, improve application efficiency, monitor performance, and recommend enhancements.
Translate business requirements into scalable system solutions that consider user experience, security, compliance, controls, and long-term maintainability.
Drive deployment of new features, enhancements, and system maintenance, including requirements gathering, configuration, testing, user acceptance testing, deployment, and post-production support.
Troubleshoot and resolve application, configuration, data, workflow, and integration issues across Conga CLM.
Support integrations and data flows between Conga CLM and other enterprise applications.
Maintain current documentation of system configurations, processes, integrations, capabilities, and support procedures.
Identify opportunities to automate manual processes, improve data quality, strengthen controls, and enhance user experience.
Develop knowledge of and contribute to initiatives involving other Corporate Systems platforms, including Microsoft Dynamics, Workday, and other enterprise applications as business needs evolve.