Corporate Marketing Manager

Gold Star • Cincinnati, OH

3d • Onsite

About The Position

GSR Brands is home to Gold Star and Tom & Chee, two Cincinnati-born restaurant brands. Its Support Center teams work with restaurant operators and franchise partners across company-owned and franchised restaurants and multiple markets.

The Marketing Manager is a key integrator who brings marketing strategy to life across agencies, internal teams, franchise partners, restaurant operators, and technology platforms. Reporting to the Head of Marketing, this role owns day-to-day execution of campaigns, loyalty and CRM initiatives, local store marketing, digital programs, restaurant communications, and marketing project coordination. The role is suited to an organized, collaborative marketer with approximately 3–5 years of experience who enjoys moving projects forward, aligning stakeholders, and using results to improve programs.

This is an onsite role in Cincinnati, Ohio. Candidates must be local; remote, hybrid, and relocation candidates will not be considered.

Requirements

• Approximately 3–5 years of marketing experience.
• Experience managing campaigns, timelines, and multiple stakeholders.
• Strong project management, communication, and organizational skills.
• Comfort working with marketing and sales performance data.
• Strong attention to detail and ability to manage multiple priorities.
• Proactive, collaborative, and comfortable working in a fast-paced environment.
• Must be a local candidate able to work onsite in Cincinnati, Ohio.

Nice To Haves

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Restaurant, franchise, hospitality, retail, or other multi-unit consumer experience.
• Experience with loyalty, CRM, POS, digital ordering, or restaurant technology.
• Hands-on experience with Punchh.

Responsibilities

• Own campaign execution from brief through launch and recap, managing timelines, deliverables, approvals, and execution for campaigns, promotions, limited-time offers, and seasonal initiatives.
• Coordinate work across agencies, internal teams, vendors, franchise partners, and restaurant operators.
• Ensure restaurants receive the materials, communications, and support needed to execute programs successfully.
• Identify potential issues early, recommend solutions, and drive resolution to keep projects on schedule.
• Support the growth and optimization of guest loyalty and CRM programs.
• Use guest purchase behavior and engagement data to build segments, develop targeted offers, and identify opportunities to increase visit frequency and repeat visits.
• Coordinate targeted offers, direct guest communications, email, mobile, and digital campaigns.
• Track campaign and loyalty performance and identify opportunities for improvement.
• Support local store marketing, community initiatives, grand openings, fundraisers, and market-specific promotions.
• Partner with Operations and franchise teams to make marketing programs practical and easy to execute.
• Coordinate marketing requirements across POS, loyalty, digital ordering, pricing, discounts, and promotional setup with Operations and technology providers.
• Validate offers and promotions before launch for accurate pricing, eligibility, messaging, and guest experience across channels, and coordinate resolution of issues.
• Coordinate day-to-day projects with agencies, designers, printers, photographers, technology providers, and other vendors.
• Manage project briefs, revisions, approvals, timelines, and deliverables.
• Ensure marketing materials are accurate and aligned with brand standards.
• Maintain organized campaign assets, templates, and marketing resources.
• Track sales, transactions, promotional redemption, loyalty activity, digital engagement, and other campaign measures.
• Prepare campaign recaps, identify key learnings, and recommend next steps.
• Use results and field feedback to help improve future programs.
• Support the Head of Marketing with ongoing performance reporting.

Benefits

• Company-supported health coverage.
• Paid time off.
• 401(k) retirement plan.
• Employee recognition, team celebrations, company events, and opportunities for team activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed