Corporate Billing Specialist
About The Position
The Corporate Billing Specialist supports the financial health of the business by managing complex software and recurring-revenue billing. The role collaborates across teams to ensure accurate, timely billing; contributes to month-end close and year-end audit activities; supports accounts receivable collections; resolves customer disputes; and participates in projects that improve processes and the customer experience. The specialist reviews customer contracts and billing requirements, enters Sales Orders as needed, manages recurring-revenue clients using NetSuite and Excel, issues invoices, handles billing inquiries and research, and supports credit, deduction, cash application, and collection activities. The role also helps maintain consistent customer and product data across platforms, supports renewal processes and audit work, and identifies opportunities for improvement. Management may assign or reassign duties and responsibilities at any time.
Requirements
- At least 2 years of work experience in an accounting department, including billing and accounts receivable experience.
- Experience with soft collections.
- Solid understanding of accounts receivable and cash application practices.
- Experience using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Intermediate working knowledge of Excel.
- Proactive and process-oriented, with effective time-management skills and the ability to meet or exceed deadline-driven goals with urgency.
- Effective written and verbal communication skills for working with internal and external customers.
- Math skills sufficient to calculate billable amounts, research billing discrepancies, perform account reconciliations, and complete other assigned accounting tasks.
- Ability to maintain confidential information.
- Ability to work in a team environment and take on tasks as assigned.
- Some experience with advanced ERP systems.
Nice To Haves
- Four-year bachelor’s degree.
- Experience with NetSuite accounting software.
Responsibilities
- Review customer contracts to understand billing requirements, input Sales Orders as needed, and complete billing requirements in a timely manner.
- Use NetSuite and Excel to manage recurring-revenue clients, including the impact of additions, changes, and terminations.
- Issue invoices to clients and respond to client inquiries.
- Assist with client credit risk analysis.
- Help maintain client names, products, locations, and exempt information in NetSuite so data is consistent across platforms.
- Research billing issues, including reviewing applicable contracts and discussing issues with clients and team members.
- Process credit memos.
- Support resolution of credit, deduction, and cash application issues.
- Help manage customer relationships and performance associated with collection activities.
- Complete assigned month-end close duties, including assisting with AR aging analysis and reconciliation.
- Invoice billable expenses in a timely manner.
- Support the year-end audit as needed.
- Assist with maintenance renewal processes.
- Provide feedback on potential areas for improvement and suggestions to address them.
Benefits
- Medical, vision, and dental insurance.
- Short-term disability, long-term disability, and life insurance.
- Vacation and sick time.
- 401(k) retirement plan with company match.
- Paid holidays.
- SIS Cares Day.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
