Billing Coordinator - Corporate

Republic Services•Livonia, MI

8d•Hybrid

About The Position

The Billing Coordinator manages and evaluates a large portfolio of accounts with complex billing requirements, maintaining account accuracy to protect company revenue. The role involves managing approximately 10,000 accounts representing $2.5 million in monthly revenue, reviewing charges and customer accounts, creating customized invoices, researching disputes, and reconciling complex transactions. The coordinator works with Collections and other internal and external customers to resolve billing issues and fulfill requests received through multiple ticketing systems. This position is onsite in Livonia, Michigan, with the potential for a hybrid schedule two days per week on Wednesday and Thursday. The position is not eligible for sponsorship.

Requirements

At least 2 years of experience in a billing- or accounting-related role.
Strong numerical skills.
At least 3 years of experience with MS Excel, including pivot tables and VLOOKUPs.
Ability to analyze large amounts of data.
High-level attention to detail and accuracy.

Responsibilities

Manage and maintain a workload of approximately 10,000 accounts with monthly revenue of $2.5 million.
Review customer accounts and charges for accuracy before invoicing.
Create customized invoices based on customer contracts, including PDF and Excel formats.
Research invoicing disputes and process manual accounts receivable adjustments as needed.
Analyze and reconcile complex transactions to ensure accounts comply with contracts.
Work with the Collections team to identify and resolve billing-related issues and ensure clean aging.
Resolve requests received through multiple ticketing systems in a timely manner.
Communicate and collaborate with internal and external customers.
Perform other job-related duties as assigned or apparent.