Billing Coordinator - Corporate

Republic Services•Livonia, MI
•Hybrid

About The Position

The Billing Coordinator manages and evaluates a large portfolio of accounts with complex billing requirements. The role maintains accounts with a high degree of accuracy to protect company revenue and requires attention to detail and the ability to work with little supervision while meeting tight deadlines. The position is onsite in Livonia, Michigan, with potential to work hybrid two days per week on Wednesday and Thursday. The position is not eligible for sponsorship.

Requirements

  • High-level attention to detail and accuracy.
  • At least 2 years of experience in a billing- or accounting-related role with strong numerical skills.
  • At least 3 years of experience with MS Excel, including pivot tables and VLOOKUPs.
  • Ability to analyze large amounts of data.

Responsibilities

  • Manage and maintain approximately 10,000 accounts representing $2.5 million in monthly revenue.
  • Review customer accounts and charges to ensure invoice accuracy.
  • Create customized invoices based on customer contracts, including PDF and Excel formats.
  • Research invoicing disputes and process manual accounts receivable adjustments as needed.
  • Analyze and reconcile complicated transactions to ensure accounts comply with contracts.
  • Work with the Collections team to identify and resolve billing-related issues and ensure clean aging.
  • Resolve requests received through multiple ticketing systems in a timely manner.
  • Communicate and collaborate with internal and external customers.
  • Perform other job-related duties as assigned or apparent.

Benefits

  • Comprehensive medical benefits coverage
  • Dental plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a generous company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time Off (PTO)
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