Markham - Corporate Billing Administrator

Human Resources•Markham, ON

19h•Onsite

About The Position

The Corporate Billing Administrator is responsible for executing day-to-day billing operations to ensure customer invoices are generated accurately, completely, and on time. This role supports revenue processes by validating billing inputs, resolving discrepancies, and collaboration with Operations, Sales, and Credit & Collections. The position operates within established billing controls and procedures to support timely month-end close and overall financial accuracy.

Requirements

Post-secondary education in Business Administration, Accounting or a related field.
Minimum of 3 years of experience in billing, accounts receivable or financial analysis.
Strong attention to detail and ability to identify and resolve discrepancies.
Excellent communication skills, both written and verbal.
Motivated self-starter with ability to work in a team and independently.
High proficiency in MS Office Suite, especially Excel.
Ability to manage multiple tasks and meet deadlines.
Great work ethic with a strong sense of urgency.
Positive attitude with the ability to adapt in a fast-paced and evolving environment.

Nice To Haves

Exposure to high-volume or operational billing environments is preferred.
Experience working with operational billing systems or ERP platforms (e.g. Trux, Sage Intacct) is considered an asset.

Responsibilities

Generate, review, and distribute customer invoices in accordance with contractual terms, service activity, and approved pricing.
Validate completeness of billing inputs and escalate missing or inaccurate operational data to appropriate teams.
Investigate and resolve billing discrepancies, coordinating with cross-functional teams as required.
Process approved billing adjustments, credits, and rebills in accordance with company policies and authorization requirements.
Implement approved pricing updates and contract changes within the billing system, ensuring accurate and timely application to customer accounts.
Prepare billing reports, reconciliations and other analyses to support billing accuracy and month-end close activities.
Maintain proper supporting documentation for billing transactions in accordance with internal control requirements.
Execute billing cutoff procedures and provide support during month-end close.
Identify and escalate billing data or system issues that impact invoice accuracy or timeliness.
Provide billing documentation and transaction support for audit requests, ensuring timely and accurate responses.
Adhere to established billing controls, approval matrices, and documentation standards to ensure compliance with company policies.
Contribute to billing process improvements and system enhancement initiatives.