Billing Administrator

Aston Carter•Granville, OH

2d•Onsite

About The Position

The Billing Administrator / Project Coordinator manages dispatch and validation processes within the operations team while overseeing end-to-end billing activities. This role focuses on identifying and flagging anomalies in data or service requests, coordinating the timely dispatch of resources, and validating task completion and compliance against established standards. The position also handles vendor invoicing, customer billing, and supports both field operations and internal departments to maintain high levels of operational efficiency, accuracy, and quality assurance.

Requirements

2+ years of invoicing or billing experience
Must be proficient in MS Excel
HS Diploma or GED required
Strong organization and communication skills

Nice To Haves

Associate's preferred

Responsibilities

Coordinate and manage dispatch activities to ensure all jobs are accurately created and dispatched through the appropriate platforms.
Work closely with vendors involved in flagging services to ensure timely and accurate invoicing.
Process and bill vendor invoices to customers, ensuring accuracy and completeness before submission.
Validate invoices provided by vendors, confirming that charges align with agreed terms and completed work.
Assist field teams with the use of flagging portals and provide administrative support related to dispatch and billing.
Support law enforcement-related requests as they pertain to billing, dispatch, or documentation processes.
Maintain strong vendor relationships by participating in monthly calls and assisting with onboarding of new vendor employees.
Review quarterly statements from vendors to reconcile accounts, identify discrepancies, and support accurate financial reporting.
Assist the internal Accounts Payable department in navigating and resolving invoice-related questions or issues.
Collaborate closely with Project Management and Field teams to ensure operational data is accurate, complete, and aligned with billing requirements.
Identify and flag anomalies or issues in data, invoices, or service requests and follow up to resolve them promptly.
Ensure all tasks and service requests meet compliance and quality standards before validation and billing.
Perform administrative support tasks including data entry, documentation, and maintenance of records in Smartsheet, Excel, and other systems.
Prioritize and manage multiple tasks and deadlines in a fast-paced environment while maintaining a strong focus on client service.