Corporate Accounts Specialist
AUSTIN WOOD RECYCLING, INC. / THELIN RECYCLING CO.•Houston, TX
•$65,000 - $70,000•Remote
About The Position
The Corporate Accounts Specialist supports and manages corporate retail accounts, with a strong focus on big-box customers such as Home Depot and Lowe's. The position combines customer service and account management with forecasting, inventory planning, logistics coordination, and data analysis, particularly during peak season. This is a fully remote role, with approximately 30% of the workweek spent visiting assigned retail stores and customer locations. The remaining time is dedicated to remote account management, reporting, forecasting, and coordination with internal teams.
Requirements
- Bachelor’s degree in Business, Industrial Distribution, Supply Chain Management, or a related field, or equivalent experience.
- Strong or advanced Excel skills and the ability to analyze sales, inventory, forecasts, performance data, and large data sets.
- Experience managing large retail or big-box accounts, such as Home Depot, Lowe's, or Walmart.
- Strong communication and relationship-building skills.
- Detail-oriented, with strong time management, multitasking, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment, especially during seasonal demand.
Responsibilities
- Manage day-to-day relationships with corporate retail customers, including store managers, district managers, regional managers, and corporate teams.
- Analyze sales trends, inventory levels, and forecasts to help ensure in-stock performance.
- Coordinate with operations, production, transportation, and sales teams to execute customer needs.
- Monitor purchase orders, inventory positions, and logistics to proactively resolve potential issues.
- Assist with seasonal forecasting, promotions, new product launches, and inventory planning.
- Prepare reports, sales analysis, and customer presentations using Excel and other reporting tools.
- Identify opportunities to improve processes and support long-term account growth.
- Work with replenishment teams and internal departments to maintain excellent customer service and execution.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k), fully vested at year one, with a maximum company match of 4% for team member deferrals of 5% or greater.
- Generous paid time off.
- Paid holidays.
- Paid bereavement leave.
- Educational assistance for industry-related certifications.
