Coronary Sr. Principal Clinical Specialist - Orlando, FL

Medtronic•Orlando, FL

5d•$148,500 - $148,500•Remote

About The Position

Medtronic is seeking a patient-centric clinical specialist to provide technical, educational, and sales support for its Coronary business, with a heavy emphasis on CathWorks FFRangio. The specialist serves as the first-line customer contact for daily Coronary operations at assigned accounts and helps the district meet sales and customer-service objectives. This is a remote, field-based regional role; the employee must reside in the Orlando, Florida area and travel to accounts across the region, with travel of up to 70% of the time. A valid driver's license and active vehicle insurance are required. The role represents Medtronic during procedures and implants, provides troubleshooting and technical assistance, and educates physicians, hospital personnel, and office staff on products and related technical matters. The specialist supports regional sales strategy and business plans in coordination with sales representatives and managers, may assume primary sales responsibility when no other representative is assigned, and maintains current knowledge of Medtronic and competitive products. The position also supports training of new clinical specialists and sales representatives, coordinates training resources for hospital personnel, and maintains communication and customer-service follow-up after cases. The position involves extensive travel and physical activity, including prolonged sitting, standing, or walking; lifting; and wearing lead protection in the operating room. Environmental exposures may include infectious disease and radiation. The stated salary range is $148,500, and the position is eligible for a Sales Incentive Plan. Medtronic describes a range of benefits and compensation programs for eligible regular employees.

Requirements

High school diploma and at least 14 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate degree and at least 12 years of work experience; or a bachelor's degree and at least 10 years of experience.
Related cath lab or cardiac experience.
Valid driver's license and active vehicle insurance policy; driving record will be reviewed.
Ability to travel extensively within the assigned territory and reside in the Orlando, Florida area.
Ability to drive approximately 80% of the time within the assigned territory.
Continuous verbal and written communication.
Frequent two-handed lifting of up to 40 pounds from floor to chair/table and between surfaces at approximately the same level.
Ability to sit, stand, and/or walk for more than eight hours per day.
Ability to wear 7–9 pounds of lead for extended periods while in the operating room.
Ability to use hands frequently to finger, handle, or feel objects, tools, or controls; effectively use a mobile phone, PC, keyboard, and mouse; and frequently bend, stoop, squat, and balance.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
For degrees earned outside the United States, a baccalaureate degree must satisfy the specified requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Relevant industry, healthcare, marketing, or medical education experience focused on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service and problem-resolution skills.
Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

Provide technical, educational, and sales support for Coronary business units, with an emphasis on CathWorks FFRangio.
Support implementation of sales strategy and regional business plans in coordination with sales representatives, managers, the Clinical Specialist Manager, and the National Sales Director.
Take primary sales responsibility for a business unit when no other sales representative is assigned, as directed by the Clinical Specialist Manager and National Sales Director.
Represent Medtronic during procedures and implants, troubleshoot product issues, and provide technical assistance.
Receive technical inquiries by telephone and research solutions to product-selection or technical questions.
Educate and train physicians, hospital personnel, and office staff through individual training, in-service programs, seminars, and outside symposiums.
Assist the district manager, Clinical Specialist Manager, and in-house training department with training new clinical specialists and sales representatives.
Provide resources and training to hospital staff so they can train their own personnel.
Complete case-related documentation and customer-service phone calls during or after cases; update sales representatives and promptly notify them of issues requiring follow-up.
Represent Medtronic effectively to physicians and support staff regarding products, service, and support.
Maintain current knowledge of Coronary products, programs, services, and competitive products.
Maintain effective communication with district personnel, customers, and other Medtronic employees.
Perform other related duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program (Simple Steps).
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.