Coronary Principal Clinical Specialist - Los Angeles

Medtronic • Los Angeles, CA

6d • Remote

About The Position

Medtronic is seeking a Coronary Principal Clinical Specialist to provide technical, educational, and sales support to help the district meet Coronary sales and customer service objectives, with a heavy emphasis on CathWorks FFRangio. The role is the first-line customer contact for daily operations at assigned accounts and supports the implementation of sales strategies across Coronary business units. It is a remote, field-based regional position; the employee must reside in the Los Angeles, California area and travel to multiple accounts. Travel may be up to 70% within assigned regions, and the role also requires substantial driving within the territory.

The specialist supports procedures and implants, responds to technical inquiries, trains physicians and hospital personnel, and assists with sales activities and customer service. They work closely with sales representatives, managers, and training staff to support business plans, educate customers and colleagues, and maintain effective communications. The position includes physical demands such as extended time sitting, standing, or walking; lifting; wearing lead protection; and exposure to infectious disease and radiation.

The position offers a stated base salary range of $120,000 to $120,000 and is eligible for a Sales Incentive Plan. Medtronic describes a competitive benefits package for eligible regular employees, including insurance, retirement, paid time off, and other benefits.

Requirements

• High school diploma and at least 11 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; OR an associate degree and at least 9 years of such experience; OR a bachelor's degree and at least 7 years of such experience.
• Must reside within the Los Angeles, California area.
• Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed.
• Must be able to travel extensively and drive within the assigned territory.
• Ability to meet the stated physical requirements, including lifting up to 40 pounds, prolonged sitting, standing, or walking, and wearing 7–9 pounds of lead for extended periods.
• Ability to use a mobile phone, PC, keyboard, and mouse effectively.
• Ability to perform duties involving exposure to infectious disease and radiation and use eye protection.

Nice To Haves

• Relevant industry, healthcare, marketing, or medical education experience focused on awareness and education or medical project management.
• Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
• Strong project management skills and experience coordinating and executing marketing programs.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent work ethic.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service and problem-resolution skills.
• Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

• Provide technical, educational, and sales support to help the district meet Coronary sales and customer service objectives, with an emphasis on CathWorks FFRangio.
• Support the regional Coronary sales strategy established by the National Sales Director and work with sales representatives and managers to achieve business plans.
• Assist with implementation of sales strategies for the remaining Coronary business units; assume primary sales responsibility if assigned by the Clinical Specialist Manager and National Sales Director when no other representative is assigned.
• Represent Medtronic during procedures and implants, providing troubleshooting and other technical assistance.
• Receive technical inquiries by telephone and research solutions, including product selection issues and technical questions about Medtronic CRDN products when appropriate.
• Educate and train physicians, hospital personnel, and office staff through individual sessions, in-service programs, seminars, and outside symposiums.
• Assist the DM, CSM, and in-house training department in educating and training new Clinical Specialists and sales representatives.
• Provide training and resources that enable hospital staff to train their own personnel.
• Complete necessary documentation and customer-service phone calls during or following cases.
• Update sales representatives concerning cases and immediately notify them of issues or problems requiring follow-up.
• Represent Medtronic effectively to physicians and support staff regarding products, service, and support.
• Maintain current knowledge of CRDN, Medtronic programs, products and services, and competitive products.
• Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
• Perform other related duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Global well-being program
• Incentive plans
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
• Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
• Sales Incentive Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: High school or GED