Clinical Specialist CRM - Los Angeles / Downey

Medtronic•Los Angeles, CA

8d•$72,000 - $90,000

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports Medtronic’s CRM products and therapies, including pacing, defibrillation, and remote monitoring solutions, and requires candidates to live within the assigned Los Angeles territory and travel regularly to customer accounts. Clinical Specialists must be available for urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record that meets company standards are required. The position involves extensive travel within the territory to customer clinics, hospitals, and business meetings, including frequent independent driving for approximately 80% of the time. Work takes place in clinical environments, with potential exposure to eye protection requirements, infectious disease, and radiation. The role also involves wearing 7–9 pounds of lead for extended periods and using computers and mobile devices. The listed salary range is $72,000–$90,000, with eligibility for a Sales Incentive Plan. Benefits depend in part on regular employee status and hours worked. The application window is anticipated to close on November 6, 2026.

Requirements

High school diploma and at least 6 years of work experience, or an associate’s degree and at least 4 years, or a bachelor’s degree and at least 2 years of work experience.
Qualifying work experience must be in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing.
Reside within the assigned Los Angeles territory and travel regularly to customer accounts.
Be available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
Have a valid driver’s license, active auto insurance, and a driving record that meets company standards.
Meet the physical requirements, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regularly bending, stooping, squatting, and maintaining balance.
Work in clinical environments with exposure to eye protection requirements, infectious disease, and radiation, and wear 7–9 pounds of lead for extended periods.
Maintain the vision capabilities necessary to support patient care and field-based responsibilities.

Nice To Haves

Bachelor’s degree in nursing, life sciences, or biomedical engineering.
At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
Thorough working knowledge of medical terminology and the medical device industry.
Expertise with Microsoft tools and other applications, such as Salesforce.com.
Ability to meet vendor credentialing requirements.
Ability to coordinate or participate in numerous tasks and projects in a fast-paced environment, stay organized, and meet deadlines.

Responsibilities

Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge from CRM field training.
Coordinate operational support, including accurate patient documentation, inventory and equipment resources, programmer software maintenance, and daily coverage logistics.
Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
Support the onboarding and development of new Clinical Specialists and Sales Representatives.
Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings.
Perform the physical tasks needed for the role, including lifting, sitting, standing, walking, bending, stooping, squatting, and maintaining balance.

Benefits

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance or reimbursement
Simple Steps global well-being program
Incentive plans
401(k) plan with employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
Sales Incentive Plan