Clinical Specialist CRM - Los Angeles / Downey

Medtronic • Los Angeles, CA

7d

About The Position

Medtronic’s Cardiac Rhythm Management (CRM) Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer service objectives. The role supports CRM devices and therapies—including pacing, defibrillation, and remote monitoring—and works with clinicians and patients to support reliable care and clinical outcomes. The position covers the Los Angeles territory; candidates must reside within the assigned area and travel regularly to customer accounts. Extensive territory travel and independent driving are expected, approximately 80% of the time. The specialist must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver’s license, active auto insurance, and a driving record that meets company standards are required.

The job involves frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for more than eight hours per day; and regularly bending, stooping, squatting, and maintaining balance. Clinical work may involve exposure to eye protection requirements, infectious disease, and radiation, as well as wearing 7–9 pounds of lead for extended periods. The employee must use computers and mobile devices and have the vision capabilities needed to support patient care and field responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The posted U.S. salary range is $72,000–$90,000, with eligibility for a Sales Incentive Plan. Compensation may vary based on factors including experience, education or certification, market conditions, and location. The application window is anticipated to close November 6, 2026.

Requirements

• High school diploma and at least 6 years of work experience, or an associate degree and at least 4 years of work experience, or a bachelor’s degree and at least 2 years of work experience.
• Qualifying work experience must be in healthcare, field sales, or a role utilizing complex mathematics, mechanical concepts, science, or computing.
• Reside within the assigned Los Angeles territory.
• Valid driver’s license, active auto insurance, and a driving record that meets company standards.
• Availability for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require.
• Ability to meet the physical demands described, including lifting up to 40 pounds, extended periods of sitting, standing, and walking, and wearing lead for extended periods.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• For roles below Principal level, unrestricted U.S. work authorization is required at the time of hire and for the duration of employment.

Nice To Haves

• Bachelor’s degree in nursing, life sciences, or biomedical engineering.
• At least 2 years of experience in a cath lab, EP lab, hospital, or clinic, with cardiology knowledge.
• Thorough working knowledge of medical terminology and the medical device industry.
• Expertise with Microsoft tools and other applications, such as Salesforce.com.
• Ability to meet vendor credentialing requirements.
• Ability to coordinate and participate in numerous tasks and projects in a fast-paced environment, stay organized, and meet deadlines.

Responsibilities

• Provide technical support for CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, and application of knowledge from CRM field training.
• Coordinate operational support by maintaining accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members about CRM products, therapies, and solutions.
• Support onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Maintain technical expertise on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
• Provide coverage for urgent customer needs, including weekends, holidays, and occasional after-hours work as business needs require.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and Simple Steps global well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement subject to IRS earning minimums; and Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED