Coordinator, Resource Coordination

National Grid•Syracuse, NY

About The Position

National Grid is hiring a Planner in its Coordinator department for the Central or East Division in Syracuse, New York. The role manages and coordinates schedules and activities across multiple field locations, supporting regulatory, budget, performance, productivity, and internal customer expectations. It schedules, executes, and models program work planned by Resource Planning to support delivery of Capital and Expense workplans. The Coordinator balances internal and external resources to meet short- and long-term needs, supports execution of annual plans and Customer Meter Services UTC requirements, and monitors resource levels and forecasts. The role also promotes compliant, consistent best practices; provides technical guidance and coaching; builds effective stakeholder relationships; tracks performance and trends; and seeks efficiencies through improved ways of working. The position offers a career path with advancement opportunities as the employee develops experience, expertise, and technical skills. National Grid does not provide visa sponsorship for this position, now or in the future.

Requirements

  • Associate degree in a related area or equivalent work experience.
  • Typically, 1–3 years of experience.
  • Proficiency with Office 365 programs, such as Excel, Word, and Outlook.
  • Proficiency with relevant software, such as Salesforce.
  • Experience managing project teams and projects.
  • Ability to work without current or future visa sponsorship.

Responsibilities

  • Manage, balance, and coordinate internal and external resources to meet short- and long-term needs and deliver agreed programs of work.
  • Promote and implement best practices to execute annual Capital and Expense plans, ensuring working practices and relevant health and safety standards comply with National Grid policies and regulatory requirements.
  • Stay current with energy-industry regulatory developments to support optimization of National Grid practices.
  • Provide technical guidance, support, and coaching to share knowledge and develop technical understanding within the discipline.
  • Report and monitor monthly resource levels and predictions for Resource Planning, including performance against plan and tracking themes and trends.
  • Promote and implement procedural best practices in Customer Meter Services to execute UTC requirements.
  • Develop and maintain stakeholder relationships to share best practices, drive consistency in resource coordination and planning, and support timely project delivery.
  • Challenge existing ways of working and seek improvements to increase efficiency.
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