Coordinator, Resource Coordination

natgridProd•Village of North Syracuse, NY
•$73,000 - $85,000

About The Position

National Grid is hiring a Coordinator, Resource Coordination for its Coordinator department in the Central or East Division, based in Syracuse, New York. The role manages and coordinates schedules and activities across multiple field locations to meet regulatory, budget, work performance, productivity, and internal customer expectations. It schedules, executes, and models program work planned by Resource Planning to support delivery of Capital and Expense workplans. The Coordinator balances internal and external resources, supports execution of annual plans and applicable customer meter service requirements, monitors resource levels and forecasts, and promotes compliant, consistent working practices. The position also provides technical guidance and coaching, maintains stakeholder relationships, and identifies opportunities to improve efficiency.

Requirements

  • Associate degree in a related area or equivalent work experience.
  • Typically, 1–3 years of experience.
  • Proficiency with Office 365 programs such as Excel, Word, and Outlook.
  • Proficiency with relevant software, such as Salesforce.
  • Experience managing project teams and projects.
  • Ability to work without current or future visa sponsorship.

Responsibilities

  • Manage, balance, and coordinate external and internal resources to optimize short- and long-term needs, achieve the work plan, and deliver agreed programs of work.
  • Promote and implement procedural best practices to execute annual Capital and Expense plans, ensuring working practices and applicable health and safety standards comply with National Grid policies and regulatory requirements.
  • Stay current on regulatory developments in the energy industry to optimize National Grid's best practices.
  • Provide technical guidance, support, and coaching to share knowledge and develop technical understanding within the discipline.
  • Report and monitor monthly resource levels and predictions to Resource Planning for performance-to-plan measurement and tracking themes and trends.
  • Promote and implement procedural best practices in Customer Meter Services to execute UTC Requirements.
  • Develop and maintain relationships with key stakeholders to share best practices, drive consistency in resource coordination and planning, and support timely project delivery.
  • Challenge existing ways of working and seek more efficient ways to perform work.
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