Resource Coordinator

Black Box•Plano, TX

About The Position

The Resource Coordinator is responsible for daily customer communication and coordinating and scheduling field technicians. The role ensures technicians arrive onsite as planned and manages each job through completion, including customer invoicing and follow-up.

Responsibilities

  • Communicate with customers daily.
  • Coordinate and schedule field technicians.
  • Ensure technicians arrive onsite as planned.
  • Manage the job lifecycle through completion.
  • Handle customer invoicing and follow-up.
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