Coordinator Recreation

Hilton Grand Vacations•Ridgedale, MO
•Onsite

About The Position

The Recreation Coordinator facilitates recreational programs and activities for guests of all ages at Long Creek, a resort in Ridgedale, Missouri, on Table Rock Lake. The role creates enjoyable guest experiences by planning and leading activities suited to guest interests, resort needs, and seasonal opportunities. It also involves promoting programs, evaluating their effectiveness, providing guest service, and communicating with groups during activities and events. The scheduled hours are 2:30 p.m. to 10:30 p.m. The position requires working outdoors in all climates and interacting with guests and owners of all ages. Long Creek describes its setting as a resort property with 108 units in the Ozarks. The employer lists medical, dental, and vision coverage eligibility beginning on day one, recognition and rewards, travel discounts, paid vacation and sick days, an Employee Assistance Program, a 401(k) with company match, tuition reimbursement, an employee stock purchase program, and learning and advancement opportunities. Eligibility for benefits is limited to U.S. hourly Team Members who are not represented by a labor organization or subject to a collective bargaining agreement.

Requirements

  • Basic math and cash-handling skills.
  • Proficiency in MS Office and basic desktop publishing applications.
  • Ability to work outdoors in all climates.
  • Excellent guest relations skills.
  • Ability to interact with all age groups.
  • Ability to speak, read, write, and understand English to complete job requirements and communicate with coworkers, guests, and owners.

Nice To Haves

  • Previous customer service experience.
  • Hospitality experience.
  • Public speaking experience.
  • Experience operating audio-visual equipment.
  • Knowledge of a wide variety of recreation activities and programs, including their development and implementation.

Responsibilities

  • Facilitate day-to-day recreational programs and activities for all age groups according to guest needs and interests, resort requirements, and seasonal opportunities.
  • Prioritize and instruct classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities.
  • Monitor and evaluate recreation program content and prepare promotional communications such as flyers, handouts, and postings.
  • Evaluate activities and programs for effectiveness and participation, and identify ideas to enhance them.
  • Provide outstanding service to owners, members, and guests by answering inquiries, providing information, and solving problems.
  • Communicate positively with small and large groups during programs and activities, including using microphones in an entertainment capacity.

Benefits

  • Medical, dental, and vision coverage eligibility beginning on day one.
  • Recognition programs and rewards.
  • Travel discounts program.
  • Paid vacation and paid sick days.
  • Employee Assistance Program supporting physical and mental wellbeing.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
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