Coordinator, Operations & Outreach

Western Kentucky University • Bowling Green, KY

2d

About The Position

The Coordinator supports the efficient functioning of the School by overseeing and implementing strategic initiatives that enhance student success. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities. The Coordinator works with School leadership, student workers, students, faculty, and university partners to support recruiting, retention, outreach, communications, scheduling, and administrative operations. The position also provides administrative support to the School Director and Assistant Director, attends School events as needed, and cross-trains to provide School and college support when necessary.

Requirements

• Bachelor's degree.
• Two years of related administrative experience.

Responsibilities

• Coordinate the efficient execution of recruiting, retention, outreach, and student success events and initiatives with School leadership, including tours, camps, campus visits, high school visits, convention exhibitions, awards ceremonies, and arrangements for visiting scholars.
• Manage the SMC website and social media accounts in coordination with student workers.
• Serve as the School liaison with Enrollment Marketing & CRM Solutions.
• Manage student workers, including hiring, onboarding, scheduling, approving timesheets, and overseeing their work.
• Assist School leadership in coordinating the work of SMC Student Ambassadors.
• Create and organize consistent promotional materials for the School in coordination with School leadership.
• Prepare SMC course scheduling in Banner.
• Oversee the faculty load and compensation process to ensure timely and accurate payment to full-time and part-time faculty.
• Support Graduate Assistantships by completing graduate forms, creating and submitting EPAFs, managing onboarding, and coordinating with budget coordinators to ensure budget accuracy.
• Provide administrative support to the School Director and Assistant Director and complete special projects as needed.
• Communicate clearly and professionally internally and externally as a representative of the School.
• Attend School events as necessary.
• Cross-train duties to provide School and college support when necessary.
• Perform other duties as assigned.

Benefits

• Comprehensive wellness and health benefits for employees and their families, including domestic partners and other qualified dependents.
• Paid holidays, vacation, and sick leave.
• Tuition discount program for employees and dependents.
• Workplace culture supporting balance between work and family responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level