Coordinator of Volunteer Services

Stony Brook University•Stony Brook, NY

6d•Onsite

About The Position

The Coordinator of Volunteer Services designs, plans, and directs a volunteer program that supports comprehensive care and responds to the needs of residents, staff, and volunteers. The role coordinates day-to-day volunteer services, directly manages volunteers, and/or provides guidance, support, resources, and tools to staff who supervise volunteers. The position develops department goals and objectives consistent with the Long Island State Veterans Home's mission, vision, and values; ensures compliance with applicable policies, procedures, regulations, and ordinances; and oversees volunteer recruitment, retention, interviewing, placement, education, recognition, assignments, records, budgets, and reporting. The Coordinator evaluates volunteer programs and services, identifies improvements, supports community outreach, and maintains relationships with Veterans Home staff and community groups. The Long Island State Veterans Home is a 350-bed skilled nursing facility with a 40-slot Adult Day Health Care Program on the Stony Brook University campus. The position is designated essential. The facility operates 24/7, and shifts and pass days may change to meet operational needs. Occasional weekends and holidays are required. Working conditions may include exposure to infectious disease, blood, body fluids, tissue, accidents, injuries, illness, and unpredictable emergencies or crises. The role may involve irregular hours and pressure from multiple calls and inquiries, and may require respiratory protection that could prohibit facial hair. Before starting, the selected candidate must pass a background investigation, complete a pre-employment physical examination and obtain medical clearance, provide at least three professional references through an electronic reference check, and provide copies of required licenses or certificates. The Veterans Home is a tobacco-free environment, including its parking lots and outdoor campus areas.

Requirements

Bachelor's degree in a related field.
Five years of healthcare experience, including three years in a geriatric setting.
Active role coordinating and supervising volunteers for special events.
Successfully clear a background investigation before the start date.
Successfully complete a pre-employment physical examination and obtain medical clearance from the Long Island State Veterans Home Employee Health Department.
Complete an electronic reference check with at least three professional references.
Provide a copy of required license(s) or certificate(s).
Flexibility to work occasional weekends and holidays.

Nice To Haves

Master's degree in Social Work, Psychology, Gerontology, or another Human Services field.
Experience coordinating large-scale social activities.
Experience in Community Relations.

Responsibilities

Develop and implement Volunteer Department goals and objectives that reflect the Long Island State Veterans Home's mission, vision, and values.
Ensure volunteers comply with volunteer-service and administrative policies, NYS Department of Health Code and other regulatory requirements, and local ordinances.
Develop techniques for ongoing volunteer recruitment and retention, interviewing, placement, education, and recognition.
Orient volunteers to the organization, its clients and services, and volunteer roles and responsibilities.
Manage volunteers and assignments, assessing the need for reassignment or termination in accordance with established procedures.
Develop, administer, and maintain forms and records documenting volunteer activities.
Prepare budgets and reports for volunteer program activities, including the annual Volunteer Services Department budget, and analyze data to generate reports for Administration.
Evaluate programs and services delivered by the Department and volunteers and implement improvements.
Plan, execute, and monitor community outreach activities.
Plan and implement formal and informal volunteer recognition activities.
Maintain contact with Veterans Home staff to determine volunteer needs.
Represent the Veterans Home and SUNY Stony Brook at public forums to encourage volunteerism and maintain working relationships with community groups.