Coordinator III, Business Operations

American Red Cross•Utica, NY
•$25 - $32

About The Position

Lead daily support services and business office operations for regional administrative functions. The role supports budget monitoring, finance transactions, vendor relationships, facilities and fleet management, Human Resources, Information Technology, and records and reports. It also provides support, development, and leadership guidance to volunteers. All duties must comply with standard operating procedures and applicable federal, state, and local regulations. The position is not eligible for relocation assistance. The role requires travel throughout the region, with some travel outside the region. Physical requirements are those of a normal office environment, with operational flexibility to meet sudden and unpredictable needs. Work may involve sustained use of a computer and office equipment, prolonged sitting, driving, and working under challenging conditions.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of financial or facilities business operations or administrative experience in community organizations, government agencies, nonprofits, businesses, or equivalent education and related experience.
  • Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations.
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal skills and ability to build and maintain collaborative work relationships within the organization and with external stakeholders.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong knowledge of federal, state, and local employment laws.
  • Ability to work on a team.
  • Willingness and ability to travel throughout the region and occasionally outside the region.
  • Ability to use a personal computer, applicable software, and office equipment for sustained periods; work may require prolonged sitting, driving, and flexibility to address unpredictable needs.

Nice To Haves

  • Associate’s degree in Accounting, Business, or Public Administration, or equivalent education and related experience.
  • Experience working effectively with volunteers and board members.
  • Strong organizational and analytical skills, including the ability to manage multiple priorities.
  • Experience with accounts payable processes and financial administration.
  • Experience working with vendors, including obtaining quotes, reviewing proposals, and managing vendor relationships.
  • Experience using EMAX or similar facilities or work-order management systems.
  • Proficiency with Microsoft Office Suite, SharePoint, Teams, Coupa, and Concur; experience with records management, transaction processing, and expense administration.
  • Ability to collaborate effectively with cross-functional teams, including Operations and Facilities.

Responsibilities

  • Monitor budgets and expenditures, approve procurement transactions, prepare forecasts, and ensure programs are carried out within budget.
  • Maintain and distribute operational processes and procedures, and ensure adherence to them.
  • Provide guidance for grant reporting, respond to requests for information or documentation, and delegate work to volunteers as appropriate.
  • Coordinate facility activities, establish work procedures, approve maintenance, develop vendor relationships, analyze data, plan real estate transactions, achieve management objectives, and meet with other divisions about shared services.
  • Train volunteers to perform business administrative transactions and coordinate their work with strategic business goals.
  • Analyze fleet inventory records and support fleet training, maintenance, and management of fleet and personnel.
  • Support event planning and preparation, including training volunteers on insurance certificate applications, financial collection processes, and forms and codes for regulated items such as alcohol.
  • Train staff to use business software applications and support escalation of regional phone and computer issues.
  • Provide support, development, and leadership guidance to volunteers.
  • Perform duties in compliance with standard operating procedures and applicable federal, state, and local regulations.

Benefits

  • Medical, dental, and vision plans.
  • Health spending accounts and flexible spending accounts.
  • Paid time off starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays, including six core holidays and five floating holidays.
  • 401(k) with up to 6% match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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