Operations Coordinator III

CCSWW•Seattle, WA

2d•$29 - $32•Onsite

About The Position

Coordinated Care Agency (CCA), a dba of the Archdiocesan Housing Authority, provides services, shelter, and housing for people experiencing poverty and homelessness. Its work focuses on connecting people with healthcare and other supports, addressing systemic inequities that contribute to housing instability, and engaging clients and colleagues through a trauma-informed approach. The Operations Coordinator provides administrative project-management support to leadership teams across the Coordinated Care System. The role requires organization, initiative, attention to detail, management of multiple tasks, and responsiveness to emerging issues and projects. It provides administrative and technical support to promote program compliance and consistency, and emphasizes collaborative service to stakeholders. This is a full-time, 40-hour position, with compensation of $29.18–$32.46 per hour, depending on experience. Work takes place at the agency work location for the duration of the scheduled shift. The position may involve exposure to hazardous materials and challenging client behaviors, as well as interruptions, working alone, evening or weekend work, emergency response, and on-call work.

Requirements

Demonstrated ability to manage several diverse tasks simultaneously and meet deadlines.
Good English composition and proofreading skills.
Excellent word-processing skills and solid experience with Microsoft 365, including SharePoint and Power Automate.
Ability to learn new computer skills as needed.
Ability to track a simple budget.
Ability to manage confidential information.
Ability and willingness to work a flexible schedule as needed.
Support and uphold the mission, beliefs, and values of Catholic Community Services and the Archdiocesan Housing Authority.
Willingness to learn and work within a dynamic social-services environment.
Demonstrate the attitudes, knowledge, and skills needed to deliver culturally competent services and work effectively in multicultural situations.
Complete required criminal-history background checks before employment.
Valid Washington State driver’s license and ability to meet CCS Driving Policy requirements.

Nice To Haves

Knowledge of Microsoft Visio.
Bachelor’s degree or four years of administrative experience.
Knowledge of services for homeless individuals, low-income housing projects, and resources for low-income people.

Responsibilities

Prepare meeting agendas, arrange meeting spaces and reservations, compile materials, record action items, and track deadlines according to internal protocols.
Track leadership tasks and deadlines using task-tracking tools or spreadsheets, assign owners, and follow up.
Support the development, maintenance, and updating of program-related digital platforms and documentation.
Assist with creating and managing forms, reports, and special projects that support high-quality, equitable services.
Provide technical assistance with data collection, analysis, and file auditing as needed.
Serve as a primary contact for external partners and vendors.
Liaise with educational institutions and workforce or volunteer partners.
Coordinate orientations, trainings, evaluations, and recognition events for staff, interns, and volunteers.
Respond to partnership inquiries and facilitate new agreements and compliance requirements.
Ensure completion of required background checks for volunteers and staff.
Support contract review and compliance processes.
Facilitate administrative procedures and communication between teams.
Support in-person and virtual staff trainings and organizational events.
Assist with financial administration, including reconciliations and account management.
Manage and support software and administrative systems as required.
Maintain accurate work records and submit timesheets and expense reimbursements promptly.
Participate in required trainings, meetings, and supervisory sessions.
Support the organization's mission and contribute to a positive, collaborative work environment.
Perform other related duties as assigned to support program and organizational needs.