Coordinator II Marketing Promotions
About The Position
The Coordinator II, Traffic supports the Omnichannel Marketing Offer Delivery team by coordinating the end-to-end workflow, execution, and delivery of customer-facing promotional offers across digital and traditional marketing channels. The role serves as a liaison among Marketing, Merchandising, Loyalty, Creative Services, Digital Product, Operations, and external partners to help ensure offers launch accurately, on time, and in alignment with business priorities. The Coordinator II manages offer intake, deadlines, production schedules, promotional-detail validation, and campaign execution processes. The position also supports quality assurance, issue resolution, process improvement, documentation, reporting, and the testing and implementation of marketing technologies and offer-delivery capabilities. The position follows a flexible hybrid schedule with three in-person days and two remote days each week. It is based at an office in Salisbury, North Carolina; Carlisle, Pennsylvania; Scarborough, Maine; Quincy, Massachusetts; Hyattsville, Maryland; or Chicago, Illinois. Applicants must be currently authorized to work in the United States on a full-time basis.
Requirements
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field, or equivalent work experience.
- 2–4 years of experience in marketing operations, project coordination, traffic management, campaign execution, or a related field.
- Strong project coordination and organizational skills.
- Exceptional attention to detail and commitment to execution accuracy.
- Ability to manage multiple priorities and deadlines simultaneously.
- Strong verbal and written communication skills.
- Ability to collaborate effectively across cross-functional teams.
- Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Teams.
- Experience with project management or workflow tools such as Workfront, Asana, Jira, Monday.com, Smartsheet, or similar.
- Ability to work independently while managing competing priorities.
- Must be currently authorized to work in the United States on a full-time basis.
Nice To Haves
- Experience working in a retail, grocery, eCommerce, loyalty, or omnichannel marketing environment.
- Experience supporting promotional offer delivery, loyalty programs, or digital marketing campaigns.
- Familiarity with retail promotions, pricing, customer engagement, and omnichannel marketing strategies.
- Knowledge of digital marketing workflows and campaign lifecycle management.
- Experience using marketing automation or campaign management platforms.
Responsibilities
- Coordinate the intake, prioritization, routing, and execution of promotional offer requests across omnichannel marketing programs.
- Maintain offer calendars, production schedules, project trackers, and workflow management tools.
- Monitor milestones and proactively identify risks to timelines, deliverables, and launch readiness.
- Keep stakeholders informed about project status, dependencies, and key deadlines.
- Facilitate communication among Marketing, Creative, Merchandising, Loyalty, Pricing, eCommerce, and other cross-functional teams throughout the offer development lifecycle.
- Support the setup, validation, and distribution of offers across email, mobile apps, websites, digital coupons, loyalty programs, paid media, and in-store marketing channels.
- Review offer submissions for completeness, accuracy, and compliance with established standards.
- Coordinate quality assurance activities and ensure corrections are addressed before launch.
- Assist with troubleshooting offer-delivery issues and support resolution with appropriate business partners.
- Identify workflow efficiencies and recommend process improvements to enhance speed, quality, and execution accuracy.
- Develop and maintain standard operating procedures, documentation, and training materials.
- Participate in post-campaign reviews to identify lessons learned and opportunities for process optimization.
- Support testing and implementation of new marketing technologies and offer-delivery capabilities.
- Prepare routine reports on workflow volume, project status, launch performance, and operational metrics.
- Analyze trends in campaign execution, deadlines, and issue resolution.
- Support leadership with data collection and insights to improve team performance and effectiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
