Promotions Coordinator

Cowlitz Indian Tribe•Ridgefield, WA

About The Position

The Promotions Coordinator supports promotions at ilani and helps develop communication plans for distributing promotional and event information. The position promotes superior guest service and a positive organizational culture. As needed, the coordinator serves as a supervisor during promotional giveaways or special events, including training team members, moving and staging giveaway products, evaluating guest play, and addressing guest complaints. The role works with the Promotions Specialist to develop promotional rules and guidelines for regulatory approval, create and distribute the promotions calendar, support promotions in accordance with approved rules and regulations, and disseminate data after promotions or events. The coordinator proofreads work before forwarding it to the Promotions Specialist or Promotions & Special Events Manager and maintains the confidentiality of sensitive information. Other duties may be assigned.

Requirements

Associate degree in a data-related field and 1–2 years of experience in casino promotions or a related field, or an equivalent combination of education and experience.
Excellent interpersonal skills and the ability to foster a supportive and enabling team environment.
Self-directed and capable of handling multiple mission-critical projects simultaneously.
Strong communication skills and ability to work well as part of a team.
Outstanding organizational skills and strong written and verbal skills.
Ability to stand for extended periods.
Ability to lift 40 pounds.
Must be able to work nights, holidays, and weekends.
Must be willing to work in a smoking environment.
Must be willing to adhere to company health and safety measures.

Nice To Haves

Casino experience.
Understanding of SDS or Slot Interface Systems.
Experience presenting data in Excel, including charting and pivot tables, and manipulating data in Access and/or Tableau.

Responsibilities

Promote superior guest service.
Maintain and perpetuate a positive organizational culture in accordance with the Spirit of Tâlícn principles and ilani Core Values.
As needed, perform as a supervisor during promotional giveaways or special events.
Train team members working giveaways; move and stage giveaway products; evaluate guest play; and address guest complaints.
Work with the Promotions Specialist to create promotional rules and guidelines for approval by regulatory bodies.
Work with the Promotions Specialist to create the promotions calendar distributed to the ilani team.
Support promotions in accordance with approved rules and regulations.
Work with the Promotions Specialist to disseminate data following a promotion or event.
Proofread all work before forwarding it to the Promotions Specialist or Promotions & Special Events Manager.
Maintain confidentiality of sensitive information.
Perform other duties as assigned.