Coordinator II, Digital Printing Production

Catholic Relief Services | CRS•Baltimore, MD

4d•$56,708 - $67,779

About The Position

The Coordinator II, Digital Printing Production produces high-quality printed materials and supports the daily operation of the CRS Image Center. This hands-on role operates digital printing and finishing equipment and manages projects from file preparation and proofing through printing, finishing, packaging, and delivery. The position maintains quality standards while supporting scheduling, equipment maintenance, supply management, customer service, vendor coordination, and continuous improvement to ensure reliable and efficient print production. The role produces a broad range of print deliverables, prepares files and proofs, operates digital printing and finishing equipment, performs quality control, and tracks projects through completion. It also maintains production equipment and supplies, records operational activities, coordinates vendor service when needed, and contributes to workflow improvements. No supervisory responsibilities or travel are required.

Requirements

Associate degree in a relevant field or equivalent on-the-job experience.
Minimum of 7 years of experience in printing or related activities.
Minimum of 5 years of experience operating a 4-color digital printing press.
High degree of mechanical ability.
Digital press experience.
Strong knowledge of print production processes, digital printing technologies, finishing methods, bindery operations, and quality assurance standards.
Experience producing printed materials in a digital production environment, including job setup, proofing, color management, finishing, and quality control.
Technical aptitude for operating, maintaining, and troubleshooting digital print and finishing equipment.
Proficiency with print production software and digital workflow tools, including Adobe Creative Cloud, Acrobat Pro, and Fiery Command WorkStation or related applications.
Understanding of production workflows, job tracking systems, scheduling methods, and operational procedures.
Ability to evaluate production requirements, identify potential issues, and implement effective solutions.
Analytical and problem-solving skills, sound judgment, and ability to recommend process improvements.
Customer service and interpersonal skills, including the ability to build productive relationships with clients, vendors, and cross-functional teams.
Verbal and written communication skills, including ability to explain production requirements and guide customers and colleagues.
Organizational skills and attention to detail, including ability to maintain accurate production, inventory, and operational records.
Ability to adapt to changing priorities and workload demands while maintaining quality, efficiency, and customer satisfaction.
English language proficiency is required.

Nice To Haves

Bachelor’s degree in a relevant field.
Adobe InDesign experience.
Experience with the Canon imagePRESS v1000, HP 68900 DesignJet Color Ink-Jet Printer, or DUPLO cutter/folders.

Responsibilities

Produce printed materials such as reports, brochures, business cards, banners, photo books, fundraising materials, and event collateral to customer specifications and deadlines.
Prepare production files, review job requirements, create proofs, verify specifications, identify potential issues, and recommend solutions.
Operate digital printing equipment and monitor color consistency, image quality, registration, imposition, bleeds, and other print standards.
Inspect proofs and final output to ensure quality and compliance with customer requirements.
Operate finishing and bindery equipment, including cutting, folding, coil binding, and shrink wrapping.
Package, prepare, and distribute completed print materials accurately and on time.
Track print projects from intake through completion, maintain production records, and communicate with customers, creative teams, vendors, and internal stakeholders.
Perform routine cleaning, calibration, preventative maintenance, and troubleshooting on digital printing, large-format printing, and finishing equipment.
Diagnose print quality and equipment issues, implement corrective actions when possible, and coordinate vendor service to reduce downtime.
Monitor and manage paper, toner, substrates, and finishing supplies.
Maintain equipment maintenance, inventory, service, and operational expense records.
Balance production priorities, respond to changing workload demands, and assist with special projects and organizational initiatives.
Identify opportunities to improve workflows, equipment utilization, service delivery, and quality assurance.
Stay informed about digital printing technologies, finishing equipment, software applications, and industry best practices.