Coordinator, Human Resources

Loretto Management Corporation•Syracuse, NY

About The Position

The Human Resources Coordinator supports the Office of Employee Experience and Labor Relations Department through administrative, coordination, and systems-based work. The role provides basic employee documentation and serves as a backup for HR front desk and coordination functions, with a strong emphasis on confidentiality, organization, and collaboration. Duties include maintaining employee files; supporting orientation and labor processes; tracking grievances, job bids, transfers, and PTO buybacks; preparing meeting materials and minutes; responding to employee and union information requests; and updating employee records in paper files, iCIMS, and ADP. The Coordinator is expected to uphold Loretto’s mission and values, provide professional and empathetic customer service, follow workplace and compliance requirements, and perform related duties as assigned. The position requires an associate’s degree in Human Resources, Business Administration, or a related field, plus at least two years of relevant experience. An equivalent combination of education and experience may substitute for the stated education and experience requirements.

Requirements

Associate’s degree in Human Resources, Business Administration, or a related field; an equivalent combination of education and experience may be substituted.
Minimum of 2 years of experience in human resources, employee relations, or administrative support roles.
Ability to maintain discretion and handle sensitive information appropriately.
Proficiency in HRIS systems such as ADP and iCIMS, and Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Excellent organizational skills and attention to detail and accuracy.
Strong written and verbal communication skills, including the ability to take clear and concise meeting notes.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to work collaboratively across teams and departments.
Customer-service orientation and a professional, empathetic demeanor.

Nice To Haves

Familiarity with labor laws, union contracts, and grievance procedures.

Responsibilities

Assist the Office of Employee Experience team with administrative tasks as needed.
Maintain and regularly audit employee files.
Back up the HR and Talent Center front desk as needed.
Assist with New Employee Orientation activities.
Record grievances in the tracking system, schedule Step II and III grievance meetings, and track grievances through closure.
Prepare materials for biweekly Attendance Committee meetings, attend, and take notes.
Contact employees when they are eligible to appear before the Attendance Committee and send letters when they are not eligible.
Support the Job Bid process by promptly recording internal employee job bids and participating in staffing meetings about openings and bids.
Prepare, track, and collect employee transfer letters for managers and the recruiting team.
Attend and take notes or minutes at meetings and discussions, including grievance, Labor Management, investigation, disciplinary, and 8-factor meetings.
Provide basic employee letters, such as employment status and hourly wage verifications.
Track PTO buybacks and prepare quarterly cash-outs.
Fill union information requests as assigned.
File and scan employee documentation into personnel files, including paper files and iCIMS, and update ADP.
Maintain the confidentiality of employee information.
Keep current on applicable labor and employment laws, union contracts, and employee handbooks.
Promote and role-model Loretto’s mission, values, vision, and strategic goals.
Provide respectful, professional, timely, and empathetic internal and external customer service.
Maintain reliable attendance and work ethics, and participate in required meetings and training.
Comply with policies, procedures, codes of conduct, health and safety requirements, and applicable HIPAA, compliance, and regulatory requirements.
Identify and report or correct possible safety or environmental issues, and perform related duties as assigned.