Coordinator- Housing

North East Kingdom Community Action•St Johnsbury, VT

11d•Hybrid

About The Position

Coordinators at NEKCA lead and organize to integrate and streamline services throughout our agency and with regional partners. Coordinators are highly collaborative and great communicators. They are responsible for facilitating programming and implementing human-centered services across all levels of programming. Coordinator responsibilities may include programmatic oversight, grant reporting, and ensuring smooth operations at service locations in support of the Program Manager and/or Director. This is a position as a Coordinator for the Housing and Homelessness Services Program in the Community Based Services Department which primarily supports participants with securing safe shelter and working with them to find permanent housing.

Requirements

BA (preferred)
1-2 relevant experience required; 3-4 years preferred
Must have excellent communication and interpersonal skills.
Must be able to maintain good relations with participants, other staff, and members of the community.
Must have knowledge of basic computer skills and record keeping, including spreadsheet applications.
Proficiency in Microsoft Office products and database management systems.
This position is considered a mandated reporter.
Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent).
Demonstrate positive problem-solving skills in stressful situations.
Demonstrate the ability to work effectively as part of a team.
Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.
Maintain confidentiality.
Complete all required trainings and professional development.
In-person attendance required during scheduled hours as defined by your supervisor.
Be sensitive to participant’s unique situations and challenges.
Represent NEKCA in public and advocate for its mission.
Employees in this role are required to undergo a background check in accordance with NEKCA policy, which may include verifying education, employment history, criminal background, and driving records.
This position requires that employees possess a valid driver's license, favorable driving record results, and have access to dependable transportation.

Nice To Haves

BA (preferred)

Responsibilities

Perform intake per requirements of NEKCA/grantor.
Determine and verify eligibility for all applicants in accordance with program guidelines.
Collect and report all data accurately and timely into GoEngage to meet program deadlines.
Assess participants in crisis to determine immediate needs and develop a plan for response, including referrals (interagency and external).
Work collaboratively with community partners to address the needs of low-income households.
Understand and follow all program guidance and policies.
Provide programmatic support to the work team as designated by the Program Manager.
Provide Program Manager/ Coordinator II with regular updates.
Attend and participate in staff, agency, and community meetings deemed necessary for job performance.
Enter and maintain data into the HMIS database in an accurate and timely manner.
Perform Coordinated Entry (CE) intake and data entry, if applicable.
Attend community partners meetings, local housing coalitions, housing review team (HRT), and others as deemed necessary.
Meet with clients in office and community settings.
Assist in landlord communication and support.
Assist in creating and maintaining a housing stability plan.
Assist participants in financial assistance and other housing applications as needed.
Support participants in Rapid Rehousing (RRH) and retention efforts.
Assist in grant reporting on a quarterly basis.