Hawaii-Coordinator- Golf and Tour Operations (Japanese-English Bilingual)

Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation) • Honolulu, HI

10d • $17 - $23 • Hybrid

About The Position

Tachibana Enterprises, LLC (TE) is a market leader in golf tours in Hawaii, known for its strength in customer service and innovation. The company offers a diverse array of services and merchandise designed to enhance travelers' experiences. The Operations department is responsible for golf and tour reservations for Tachibana Enterprises, LLC.

Requirements

• High school diploma; or equivalent combination of education and experience.
• Possess more than 1 year of experience in the travel industry or equivalent skills.
• Must be able to speak, read and write in English.
• Possess knowledge of the tour industry, tour movements, and arrangements; possess understanding of Japanese culture and etiquette.
• Possess working knowledge of basic computer systems, application programs such as Microsoft Office, email, and standard office equipment.
• Able to plan, organize, and assign the activities of drivers.
• Possess accurate math skills including usage of 10-key calculator, to be able to compute rates, ratios, and percentages.

Responsibilities

• Coordinate and process reservations, and communicate with drivers to ensure smooth operations.
• Correspond with customer and supplier inquiries, and finalize reservations and booking information.
• Communicate with the team, vendors, and any other stakeholders.
• Assign vehicles and ensure all movements run smoothly.
• Communicate with drivers to update movements when necessary.
• Assist drivers and farm-out companies with golf equipment rental.
• Performs special projects and other miscellaneous duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED