Hawaii-Coordinator- Golf and Tour Operations (Japanese-English Bilingual)

Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation) • Honolulu, HI

8d • $17 - $23 • Hybrid

About The Position

Tachibana Enterprises, LLC (TE) is a market leader in golf tours in Hawaii, known for its excellence in customer service and innovation. The company offers a diverse array of services and merchandise designed to enhance travelers' experiences. This role is within the Operations department, which handles golf and tour reservations for TE.

Requirements

• High school diploma or equivalent combination of education and experience.
• More than 1 year of experience in the travel industry or equivalent skills.
• Ability to speak, read, and write in English.
• Knowledge of the tour industry, tour movements, and arrangements.
• Understanding of Japanese culture and etiquette.
• Working knowledge of basic computer systems, Microsoft Office, email, and standard office equipment.
• Ability to plan, organize, and assign the activities of drivers.
• Accurate math skills, including usage of a 10-key calculator, to compute rates, ratios, and percentages.

Responsibilities

• Coordinate and process reservations.
• Communicate with customers and suppliers to finalize reservations and booking information.
• Communicate with the team, vendors, and other stakeholders.
• Assign vehicles and ensure smooth operations for driver movements.
• Communicate with drivers to update movements as necessary.
• Assist drivers and farm-out companies with golf equipment rental.
• Perform special projects and other miscellaneous duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED