Coordinator, Building Operations

New York Mets•New York, NY
•$50,000 - $60,000

About The Position

The Coordinator, Building Operations supports stadium operations from the Control Center. The role monitors security, access management, lighting, elevators, escalators, and fire command systems; coordinates with security and internal trade groups; and processes authorized requests and operational records. The Coordinator also assists with mail and deliveries, fire and emergency planning, event operations, and general office tasks. The description outlines the general nature of the work and is not an exhaustive list; management may assign or reassign related duties.

Requirements

  • Availability to work nights, weekends, and holidays as part of a rotating shift.
  • Strong data-entry skills and computer proficiency with Microsoft Excel, Word, and Outlook.
  • Professional demeanor and ability to follow established procedures.
  • Strong verbal and written communication skills.
  • Ability to function in a sometimes-stressful environment.

Nice To Haves

  • Previous experience in an operations environment or in a fire safety role.
  • Experience with Genetec Security Desk or Aware Systems.

Responsibilities

  • Monitor CCTV cameras, report outages, and submit service requests when needed.
  • Create copies of video footage upon authorized request.
  • Monitor the access management system, address alarms with security, and notify appropriate parties of incidents.
  • Communicate with security, often by handheld radio, to coordinate stadium access for deliveries and requests to unlock doors.
  • Issue identification cards to new and returning employees and provide appropriate access levels once authorized.
  • Run access management system reports upon authorized request.
  • Maintain the door schedule on event days through the access management system.
  • Turn lights on or off using the lighting control panel as requested.
  • Acknowledge and process daily parking and visitor requests for guests.
  • Issue temporary passes to approved vendors and contractors entering at the employee entrance.
  • Receive and submit internal service requests, notifying the appropriate trade group by entering information into the Aware System.
  • Monitor escalator and elevator operations from the Control Center and make notifications and service calls when necessary.
  • Assist with incoming and outgoing mail and deliveries when needed.
  • Prepare the daily Fire Safety Team attendance sheet.
  • Monitor the fire command station and serve as a Building Evacuation Supervisor when the Fire and Life Safety Director is not in the Command Center or is required to be on duty.
  • Assist the Fire and Life Safety Director with fire and Emergency Action Plan drills and live events.
  • Obtain and maintain Fire and Life Safety Director certifications once eligible.
  • Process Do Not Admit forms for arrests made by NYPD or warnings issued by security to individuals on Citi Field property.
  • Assist with office tasks and perform other duties as assigned or requested.
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