Building Operations Manager

Brigham Young University•Provo, UT
•Onsite

About The Position

The Building Operations Manager oversees the day-to-day operations of assigned buildings and supports area-related events. The role directs and works alongside employees on building operations and scheduled event setups, and trains employees in safety protocols and the proper use of equipment and chemicals. Responsibilities also include recruiting, hiring, training, mentoring, time management, accountability, safety, cleanliness, customer service, and following direction from upper management, along with other reasonable assigned duties. The assigned schedule is 5:00 a.m. to 1:30 p.m., Monday through Friday, with occasional schedule flexibility to support weekend events. The position requires a physical exam and lift test, frequent physical effort, and exposure to physical hazards, unfavorable conditions, and cleaning chemicals. Physical tasks may include lifting and moving event equipment, climbing ladders, snow removal, and operating building-care equipment. BYU describes its work as supporting the university's educational and religious mission. Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend to be hired and remain in the position. Employees must abide by BYU's Honor Code and Dress & Grooming Standards and are expected to support and contribute to the university's academic and religious missions.

Requirements

  • Firm commitment to the mission of BYU.
  • One year of professional experience in building operations or a similar industry, or current employment as a BYU Building Operations Manager.
  • Physical exam and lift test required.
  • Ability to perform frequent handling of medium-weight objects, approximately 20–50 pounds, or use medium-weight hand tools.
  • Ability to climb and work from ladders or in awkward positions.
  • Ability to perform physical tasks such as lifting tables, chairs, and riser stairs; climbing ladders for cleaning and changing light bulbs; and participating in snow removal as needed.
  • Ability to perform physical tasks for 6–8 hours per day.
  • Ability to operate equipment such as vacuums, floor machines, buffers, genie lifts, and loaders as required.
  • Closed-toe shoes and gloves are required when exposed to cleaning chemicals; eye protection is also required for chemical exposure.
  • Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend to be hired and remain in the position.
  • Employees must abide by BYU's Honor Code and Dress & Grooming Standards.

Nice To Haves

  • Bachelor’s degree.
  • Three years of building care experience.
  • One year of supervisory experience.

Responsibilities

  • Provide leadership, training, and job oversight to all employees.
  • Manage the cleanliness of assigned buildings, working with ¾-time, part-time, and student employees.
  • Determine building maintenance needs, submit work orders for issues such as painting, electrical, heating, air conditioning, and plumbing, and follow up to ensure timely resolution.
  • Communicate with building patrons to assess customer satisfaction and address concerns.
  • Oversee and participate in athletic-event facility setups, ensuring proper execution with staff and coordinating logistics.
  • Work an occasionally flexible schedule to support weekend events.
  • Develop student and non-student employees by working alongside them to teach, train, and mentor.
  • Communicate job responsibilities to employees, encourage them, and hold them accountable.
  • Attend seminars, workshops, and conferences when appropriate to improve job and leadership skills.
  • Engage in personal study of administrative and skill-development materials.
  • Recruit, hire, train, mentor, and manage the time and accountability of employees.
  • Perform building operations and event setups while promoting safety, cleanliness, and customer service.

Benefits

  • 401(k): BYU automatically contributes 8% at no cost to the employee; if the employee contributes 5%, BYU adds an additional 4%. Rehires may qualify for different retirement plans.
  • Generous vacation and sick time.
  • 13 paid holidays.
  • Employee assistance program available to the employee and all members of their household.
  • Tuition benefits for employees and eligible family members.
  • Access to athletic facilities.
  • Medical and dental benefits.
  • Short- and long-term disability benefits.
  • Paid parental and maternity leave.
  • Wellness program.
  • Free on-campus parking.
  • Free UTA passes for the employee, spouse, and qualified dependents.
  • Discounts at the BYU Store and for many BYU events.
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