Building Automation Operations Manager

Yale Mechanical•St. Cloud, MN

About The Position

The Building Automation Operations Manager oversees and supports Yale Mechanical's Building Automation Systems (BAS) and controls operations throughout Central Minnesota. The role leads controls technicians, programmers, and project teams to support successful project execution, customer satisfaction, workforce development, and operational excellence. As a member of the St. Cloud leadership team, the manager also assists the General Manager with HVAC service operations, project management activities, workforce planning, customer relations, and overall branch operations. The role works across departments to help deliver mechanical, HVAC, controls, and service solutions while maintaining the company's commitment to safety, quality, and customer service. The position leads daily Building Automation and Controls department operations, including installation, programming, commissioning, integration, troubleshooting, and service. It supports controls projects from startup through customer acceptance, develops standards and quality-control procedures, and helps customers improve building performance, energy efficiency, occupant comfort, and system reliability. The manager also supports the growth of the company's building automation capabilities and integration of HVAC systems, controls platforms, and energy management technologies. The role leads and develops department personnel, supports branch-wide employee development and workforce initiatives, and fosters safety, accountability, teamwork, professionalism, and continuous improvement. It builds customer relationships and supports customer engagement and business development. Financial responsibilities include managing the Building Automation department's performance, labor utilization, project profitability, and forecasting, as well as assisting with branch budgeting and operational planning.

Requirements

10 years of relevant experience.
Technical degree in a related field.

Responsibilities

Lead daily operations of the Building Automation and Controls department.
Oversee controls project execution, programming, commissioning, troubleshooting, and service support.
Assist the General Manager with HVAC service operations, project coordination, resource planning, and branch operational initiatives.
Support scheduling, workforce utilization, and productivity efforts across building automation, service, and project teams.
Monitor operational performance, customer satisfaction, project execution, safety, and profitability metrics.
Collaborate with department leaders to identify process improvements and operational efficiencies.
Lead BAS installation, programming, commissioning, integration, and service operations.
Ensure controls projects are successfully executed from startup through customer acceptance.
Support development of controls-division standards, best practices, and quality-control procedures.
Work with customers to optimize building performance, energy efficiency, occupant comfort, and system reliability.
Support growth of building automation capabilities and service offerings, including integration strategies involving HVAC systems, controls platforms, and energy management technologies.
Lead, mentor, and develop building automation technicians, programmers, and support personnel.
Assist the General Manager with employee development, recruiting, workforce planning, and retention initiatives across the branch.
Promote safety, accountability, teamwork, professionalism, and continuous improvement.
Support apprenticeship, training, and technical development programs.
Foster collaboration between controls, service, project, and administrative teams.
Develop and maintain relationships with building owners, facility managers, engineers, contractors, and key customers.
Serve as a technical and operational resource for building automation and controls customers.
Assist the General Manager and service team with strategic customer engagement and business development.
Support customer satisfaction through responsive communication, quality execution, and proactive problem solving.
Manage Building Automation department financial performance, including labor utilization, project profitability, and forecasting.
Assist the General Manager with branch budgeting, operational planning, and performance management.
Review controls project estimates, proposals, contracts, and project performance.
Support branch profitability through effective project execution and resource management.