Building Automation Operations Specialist
About The Position
Kelso Building Services (KBS) is seeking a Building Automation Operations Specialist to support the operation and performance of commercial facilities through remote monitoring technologies and building automation platforms. The role helps customers maintain efficient, reliable building operations by reviewing system activity, identifying operational concerns, coordinating corrective actions, and supporting the overall health of facility systems. It is suited to individuals who combine technology, problem-solving, and customer communication in a fast-paced operations environment. KBS provides training and resources to develop expertise in modern building automation systems. The position involves evening, overnight, and weekend shift availability. Current needs include overnight shifts between 6:00 PM and 6:00 AM, weekend availability, and rotating holiday coverage as needed. The role offers exposure to advanced facility technologies, operational best practices, and smart building strategies, with opportunities to advance into technical, operational, and leadership roles.
Requirements
- Strong computer and technology aptitude.
- Ability to learn new software platforms and systems quickly.
- Excellent communication and customer service skills.
- Sound judgment and decision-making abilities.
- Strong organizational and documentation skills.
- Ability to work independently and manage competing priorities.
- Attention to detail and a proactive approach to problem-solving.
- Availability for overnight shifts between 6:00 PM and 6:00 AM, weekends, and rotating holiday coverage as needed.
Nice To Haves
- Experience or background in Building Automation Systems (BAS), HVAC service or operations, controls and automation, facility management, building engineering, service dispatch, technical support centers, mechanical or electrical maintenance, industrial operations, or customer support roles with technical responsibilities.
Responsibilities
- Observe and manage activity across multiple building automation platforms.
- Evaluate system notifications, faults, and equipment performance trends.
- Assist with identifying operational issues affecting facility performance.
- Coordinate service response and communicate status updates to customers.
- Maintain accurate records of system events, actions taken, and follow-up requirements.
- Support remote operational workflows and incident management processes.
- Collaborate with internal teams to ensure timely resolution of customer issues.
- Prioritize and manage multiple tasks in a dynamic environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
