Building Products Operations Coordinator

SRS Distribution•Port Richey, FL

1d•Onsite

About The Position

The Operations Coordinator at SRS Building Products manages daily warehouse operations and supports accurate, timely work-order execution, inventory control, customer service, order processing, and delivery logistics. The role coordinates with the Branch Manager and warehouse and delivery personnel, uses Agility to track stock levels and prevent duplicate orders, and uses On Demand routing software to dispatch trucks and support timely deliveries to customer worksites. It also handles purchasing, weekly cycle counts, damaged or outdated stock, and day-end balancing. This is a primarily on-site position in a fast-paced, deadline-driven warehouse environment, with regular interaction with team members, customers, and branch leadership. Occasional travel to regional branches is required for inventory audits, supplier meetings, and operational assessments. The position reports to the Branch Manager or Assistant Branch Manager and has no direct reports. It combines office work with warehouse activity and may involve exposure to high noise levels and extreme weather conditions. A high school diploma or equivalent and 1–2 years of related experience and/or training, or an equivalent combination of education and experience, are required. A bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred. No certifications are required; relevant safety, operations, or inventory-management certifications may be viewed favorably. The role requires a valid driver's license and proficiency with Microsoft Office or similar software and the Agility system.

Requirements

High school diploma or equivalent.
1–2 years of related experience and/or training, or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
Strong interpersonal, customer-service, and complaint-resolution skills.
Strong sales and customer-service capabilities.
Excellent organizational skills and attention to detail.
Time-management skills and ability to meet deadlines in a fast-paced, sometimes stressful environment.
Analytical and problem-solving skills.
Ability to perform supervisory and leadership functions and delegate tasks when necessary.
Proficiency with Microsoft Office Suite or similar software.
Proficiency with Agility software or computer systems for tracking and reporting stock levels.
Ability to calculate financial figures such as discounts, interest, and percentages.
Ability to interpret written, oral, and diagrammatic instructions.
Valid driver's license.

Nice To Haves

Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
Experience using advanced warehouse management systems to optimize inventory control and process efficiency.
Experience implementing warehouse process improvements that enhance operational outcomes and customer satisfaction.
Experience leading cross-functional teams in warehouse environments.
Ability to mentor and develop team members.
Experience developing customer relationship management strategies and long-term client partnerships.
Experience handling high-pressure customer interactions and resolving conflicts through negotiation.
Experience using advanced analytical tools and software beyond basic Microsoft Office.
Experience applying statistical techniques to forecast inventory needs and optimize procurement.
Knowledge of health, safety, and environmental regulations applicable to warehouse operations, and experience promoting a safety-first culture.
Occupational safety and health certification for warehouse operations.
Experience contributing to strategic planning and identifying growth and efficiency opportunities.
Experience coordinating with senior management to align operations with organizational goals.
Ability to communicate complex operational concepts clearly across organizational levels.
Experience preparing reports and presentations with data-driven insights and operational recommendations.
Experience managing vendor relationships, evaluating vendors, and negotiating contracts.
Relevant safety, operations, or inventory-management certifications.

Responsibilities

Coordinate daily warehouse operations and ensure work orders are executed accurately and on schedule.
Resolve customer complaints promptly and courteously, taking ownership and coordinating with warehouse personnel and delivery teams as needed.
Oversee accurate loading and unloading of vendor and customer orders in accordance with company standards.
Dispatch trucks using On Demand routing software to support timely and accurate deliveries to customer worksites.
Use Agility software to track and report stock levels and provide information to the Branch Manager for inventory decisions and prevention of duplicate orders.
Manage inventory activities, including purchasing, weekly cycle counts, and evaluating and resolving damaged or outdated stock.
Implement order-processing and end-of-day balancing procedures.
Promote customer service and represent the company while supporting internal processes and the Branch Manager's goals.
Travel occasionally to regional branches for inventory audits, supplier meetings, and operational assessments.

Benefits

Competitive weekly/bi-weekly pay.
Discretionary bonuses.
401(k) with company match.
Employee Stock Purchase Plan.
Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
Medical insurance.
Dental insurance.
Vision insurance.
Flexible spending accounts.
Company-paid life insurance.
Company-paid short-term disability insurance.
Optional long-term disability insurance.
Additional life insurance.