Coordinator/Admin,NationalAcct

SpartanNash•Grand Rapids, MI

About The Position

Provide administrative and operational support for National Accounts, ensuring accurate and timely completion of new-item setup, vendor onboarding, store setup, customer schedules, and account maintenance. Support customer needs while assisting with sales and fill-rate reporting. The role works with customers, vendors, and internal teams to execute account activities, track requests, follow up on outstanding items, and resolve discrepancies. It also prepares and maintains reports on sales performance and fill rates and communicates reporting discrepancies, trends, or concerns.

Requirements

  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities, meet deadlines, and collaborate across teams.
  • May be required to lift and/or move 20 pounds.
  • Frequently sit, stand, and walk.

Nice To Haves

  • Associate or bachelor’s degree, or equivalent relevant experience.
  • 1–3 years of experience in account coordination, sales support, customer service, or administration.

Responsibilities

  • Complete new-item forms and coordinate item setup.
  • Coordinate vendor onboarding and setup requirements.
  • Assist with new-store setup and ongoing account maintenance.
  • Enter and maintain customer schedules, deadlines, and required documentation.
  • Work with customers, vendors, and internal teams to ensure timely execution of account activities.
  • Track customer requests, follow up on outstanding items, and resolve discrepancies.
  • Prepare and maintain reports tracking sales performance and fill rates.
  • Identify reporting discrepancies and communicate performance trends or concerns.
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