Coordinator/Admin,NationalAcct

SpartanNash•Grand Rapids, MI

About The Position

Provide administrative and operational support for National Accounts, ensuring accurate and timely completion of new-item setup, vendor onboarding, store setup, customer schedules, and account maintenance. Support customer needs while assisting with sales and fill-rate reporting. The role involves coordinating with customers, vendors, and internal teams to complete account activities on time; tracking requests and resolving discrepancies; and preparing and maintaining reports on sales performance and fill rates.

Requirements

  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities, meet deadlines, and collaborate across teams.

Nice To Haves

  • Associate or bachelor's degree, or equivalent relevant experience.
  • 1–3 years of experience in account coordination, sales support, customer service, or administration.

Responsibilities

  • Complete new-item forms and coordinate item setup.
  • Coordinate vendor onboarding and setup requirements.
  • Assist with new-store setup and ongoing account maintenance.
  • Enter and maintain customer schedules, deadlines, and required documentation.
  • Work with customers, vendors, and internal teams to ensure timely execution of account activities.
  • Track customer requests, follow up on outstanding items, and resolve discrepancies.
  • Prepare and maintain reports tracking sales performance and fill rates.
  • Identify reporting discrepancies and communicate performance trends or concerns.
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