Coordinator, Account Services
About The Position
RedPeg Marketing is seeking a dynamic Account Coordinator with events management experience to support day-to-day execution of client programs across large-scale experiential campaigns, including mobile tours, product launches, sampling, digital and social amplification, and interactive technology. The coordinator works closely with Client Service leadership and cross-functional teammates in Production, Talent, Venues, and Sponsorship to coordinate program development and execution. The role supports campaign planning, meetings, timelines, documentation, budgets, stakeholder communications, field-team onboarding and scheduling, and program close-out. It also involves occasional business-development support, travel for site checks and live execution, and contributing ideas to improve agency processes and innovation. This position reports to the Senior Manager, Account Services.
Requirements
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- At least 1 year of relevant marketing, event, promotions, communications, or sponsorship experience.
- Excellent written and verbal communication skills, including the ability to communicate with clients in senior-level positions.
- General computer skills and proficiency with Microsoft Office and Google Suite.
- Strong attention to detail, organization, and time-management skills, including the ability to manage multiple projects and deadlines simultaneously.
- Ability to travel to client activations as needed.
- Willingness to learn and take a hands-on approach.
- Willingness to contribute ideas and opportunities for the agency’s continued innovation and evolution.
Responsibilities
- Coordinate internal and external meetings by preparing agendas, capturing notes, and distributing action items and owners.
- Track task and milestone completion across programs; support timeline management, Run of Show creation and updates, project documentation, and asset trackers.
- Partner with the Account Manager or Director and cross-functional teams to build and launch experiential programs, surface risks, propose solutions, and manage up as needed.
- Support program close-out by organizing wrap materials, learnings, and asset archives.
- Process expenses for vendors, field staff, and other budget elements with appropriate approvals; maintain working knowledge of budget templates, job codes, and time and hour management.
- Help monitor costs against plan, contribute to profitability through accurate processing and vendor diligence, recommend cost savings, and support Budget vs. Actuals creation as directed.
- Support day-to-day communications with internal and external stakeholders; draft recaps, confirm next steps, and keep teams aligned; handle selected one-to-one client interactions professionally.
- Oversee onboarding and scheduling communications for Field Managers and Brand Ambassadors, and manage pre-event details for internal teams, client stakeholders, and field staff.
- Serve as a point of contact for program interns and assist with training resources and tasking.
- Provide light business-development support when requested, such as preparing case studies, credential pulls, and research.
- Model discipline and compliance with internal workflows, tools, and documentation standards; flag gaps and suggest practical, scalable improvements.
- Travel as required for site checks, planning, and live execution, maintaining calm and organized onsite delivery.
- Contribute ideas, suggestions, and opportunities that support agency innovation and evolution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
