Cook - Staff Cafeteria

Hard Rock Hotel & Casino Ottawa • Tejon, NM

1d

About The Position

The Cook - Staff Cafeteria is responsible for serving and replenishing food on the cafeteria line, maintaining a clean and sanitary work area, and keeping the Team Dining Room clean throughout the shift. The role also handles sales transactions, retrieves and stores warehouse orders, and helps maintain a safe environment. The incumbent supports guest relations and provides superior service to guests and team members. The position typically requires two months of on-the-job training. Related education and experience may be interchangeable on a year-for-year basis.

Requirements

• Typically requires two months of on-the-job training; related education and experience may be interchangeable on a year-for-year basis.
• Must obtain and maintain all licenses and certifications required by applicable Federal, State, and Gaming/Lottery regulations.
• Must successfully pass a background check.
• Must successfully pass drug screening.
• Excellent customer service skills.
• Basic mathematical skills.
• Ability to present an enthusiastic, outgoing, and professional appearance.
• Ability to work varying shifts and schedules as needed.
• Ability to communicate effectively with employees at all levels and with guests.
• Ability to restock needed materials and retrieve dropped items.
• Ability to use a cash register.
• Ability to distinguish currency denominations and make correct change.
• Ability to read ticket totals, total credit vouchers, and log checks.
• Ability to use equipment including a cash register system, credit card machines, and calculator.

Responsibilities

• Create an atmosphere that encourages guests to choose Hard Rock Casino Tejon for gaming entertainment, build and retain guest relations, and mentor team members to provide superior guest service.
• Replenish and garnish food on the cafeteria line as necessary.
• Serve food as necessary.
• Maintain a neat and sanitary appearance of the assigned work area, serving utensils, and equipment.
• Clean and properly store dishware, utensils, and equipment at the end of the shift.
• Store unused food items properly.
• Maintain a safe work area and address spills and other hazards as necessary.
• Put warehouse stock away in the proper storage areas in a timely manner.
• Clean and maintain the Team Dining Room throughout the shift.
• Attend and participate in meetings and complete assigned follow-up.
• Perform work regularly and predictably.
• Handle sales transactions and use a cash register.
• Retrieve warehouse orders as needed.
• Perform other duties as assigned.

Benefits

• The company offers a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status. Details are available on the company career site.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed