Convocation and Student Records Assistant

University of Toronto • Scarborough, ON

10d • CA$67,916 - CA$86,855 • Onsite

About The Position

The University of Toronto Scarborough is a dynamic campus committed to inclusive excellence. The Office of the Registrar is responsible for various student services including recruitment, admissions, registration, financial aid, academic assessments, and graduation. Their vision is to connect every student to success through excellent service and support, valuing accountability, inclusivity, community, and leadership. This role is part of a search that strategically and proactively promotes diversity, strongly encouraging applications from Black, Indigenous, and other Racialized communities.

This position offers an opportunity to assist with assessing student eligibility for graduation, maintaining academic records, and monitoring student academic status. The role involves working with student information systems and ensuring the accuracy of student data.

Requirements

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two years related work experience in registrarial services within a university environment.
• Related work experience with student information systems (such as ROSI and Degree Explorer (DEX)).
• Demonstrated familiarity with undergraduate academic policies and procedures.
• Excellent computer and data entry skills
• Experience using Microsoft Office Suite (such as Word, Excel, PowerPoint, Teams, etc.) as well as Microsoft SharePoint
• Strong communication and interpersonal skills
• Excellent problem solving and time management skills
• Ability to exercise tact, good judgement, and discretion in handling confidential information.
• Adaptability and flexibility to learn new tools and applications (e.g., new modules in Degree Explorer)
• Commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Nice To Haves

• Communicator
• Meticulous
• Multi-tasker
• Organized
• Problem solver
• Team player

Responsibilities

• Assessing student academic records and determining graduation eligibility
• Reviewing and assessing student records to determine academic standing (using ROSI) and informing students of changes
• Collecting supporting documentation required for records and enrollment processing
• Providing detailed information on processes, policies, and procedures; documenting and updating operational procedures
• Troubleshooting and resolving issues relating to student records, graduation, academic standing, grades, etc.
• Updating and maintaining database records (Degree Explorer, ROSI, eService, eMarks, etc.)
• Analyzing administrative processes and procedures and recommending changes for improvement
• Responding to enquiries within the defined scope of the role and redirecting as appropriate

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level