Convenience Store Clerk

K-VA-T Food Stores • Oliver Springs, TN

3d • Onsite

About The Position

The Convenience Store Clerk provides efficient, courteous customer service and performs cashiering, food service, stocking, cleaning, and other store operations. The role follows company procedures and applicable laws for food safety, tobacco and alcohol sales, food stamps, coupons, check cashing, lottery and lotto sales, and money orders. The clerk may also assist with product transfers and receiving, register balancing, app reporting, and other duties as assigned.

The position is based at an assigned K-VA-T Food Stores, Inc. convenience store. Working hours correspond to store needs and the assigned schedule may include days, nights, weekends, and holidays. The work environment may involve moving mechanical parts and outdoor weather conditions, with a usually moderate noise level. The role requires regular customer and coworker interaction, the ability to handle a fast-paced environment, and frequent standing, walking, bending, pushing/pulling, and handling of items up to 25 pounds; lifting or carrying 26 to 50 pounds is occasional.

Requirements

• Retail experience in a similar position or proficiency in a similar task.
• Exceptional customer service skills and the ability to help maintain a customer-focused culture.
• Ability to use a cash register or POS system, computer, telephone, and other equipment as needed.
• Willingness to learn all areas of the store and help train others.
• Ability to work as part of a team and interact effectively with customers, vendors, guests, coworkers, and company representatives.
• Regular and prompt attendance, and ability to work an assigned schedule that may include days, nights, weekends, and holidays.
• Ability to attend on-site work during normal business hours and work extra time as needed to fulfill job duties.
• Ability to understand and follow verbal and written instructions and perform routine, repetitive tasks.
• Ability to communicate effectively orally and in writing, including by telephone, facsimile, and email.
• Ability to make immediate decisions using sound judgment in a fast-paced and demanding environment.
• Basic math, record-keeping, computer, and money-counting skills, and ability to interpret data.
• Ability to maintain strict confidentiality.
• Ability to read case labels and select merchandise from the correct slot to meet productivity and service standards.
• Ability to view computer screens, printed reports, ingredient labels, and product date codes; read small print; and see under normal retail store lighting.
• Ability to stand and walk frequently; bend or stoop frequently; reach above shoulder level occasionally; and push or pull frequently.
• Ability to carry and lift up to 25 pounds frequently and 26 to 50 pounds occasionally; no lifting or carrying of 51 pounds or more is specified.
• Ability to perform repetitive hand actions, including simple/light grasping and firm/strong grasping.

Responsibilities

• Provide efficient, courteous, prompt, friendly, and attentive service to customers.
• Assist with food service production, including preparing sandwiches, submarine sandwiches, doughnuts, and other food items.
• Follow the company food safety program and keep food service areas clean, sanitized, and stocked.
• Scan and ring customer orders according to company policy and account for funds received in each transaction.
• Follow applicable state, local, and federal requirements and company procedures for tobacco and alcohol sales, food stamps, coupons, check cashing, tendering, lottery and lotto sales, and money orders.
• Assist with stocking and ordering store products and supplies, including candy, cigarettes, chips, snacks, motor oil, drinks, and food service supplies.
• Assist with authorized store transfers and product receiving as directed by store managers.
• Clean the workstation, store, and work areas; sweep and mop, collect trash, replace misplaced items, and maintain the public restroom.
• Clean the fuel-pump area and pumps, and keep paper towels and windshield wiper fluid stocked at the pumps.
• Brew coffee as needed and clean food service equipment, including coffee urns and beverage machines.
• Maintain the security of entrusted safe combinations, keys, and numbers.
• Perform Computer Room duties as needed, including app reporting and balancing register tills.
• Monitor department physical inventory counts according to company guidelines and meet productivity standards.
• Make store-level decisions using sound judgment and consult the direct supervisor for clarification when necessary.
• Perform other reasonably related duties as assigned and cross-train in other areas as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed