Convenience Store Clerk

Hy-Vee•Maple Grove, MN

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; operates the cash register accurately and scans products; and helps maintain store cleanliness, product quality and quantity, and supplies in the store and at the pumps. The role works as part of a team to support customer satisfaction and a pleasant work environment. It has daily contact with customers, co-workers, suppliers and vendors, and the general public. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
No education or experience requirements.

Responsibilities

Provide friendly, patient, and helpful customer service, including greeting customers, assisting them with products and carrying items, and sharing customer suggestions or requests.
Answer the telephone promptly and provide helpful service to callers.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register and scan products accurately; report improper cash levels; process cash, checks, credit-card transactions, coupons, food stamps, and in-store charges; calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory; receive and check in deliveries; put products away, review invoices as needed, fill displays, and stock shelves.
Maintain the lot by shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window washer fluid.
Remove trash inside and outside the store in a timely manner.
Follow sanitation procedures and keep work areas clean and neat, including registers, restrooms, the break room, and backroom; sweep and mop floors and maintain supplies.
Follow department and company guidelines for personal hygiene and dress, and comply with company policies and store guidelines.
Report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.