Convenience Store Clerk

Hy-Vee, Inc.•Maple Grove, MN

6d•$15 - $19

About The Position

The Fast & Fresh Clerk provides prompt, efficient, and friendly customer service; accurately operates the cash register and scans products; and helps maintain store cleanliness, product quality and quantity, and supplies in the store and at the pumps. The role includes assisting customers, processing payments and promotions, stocking and receiving merchandise, helping with inventory, maintaining the lot and equipment, and following sanitation, hygiene, dress, and company policies. The position involves daily contact with customers, co-workers, suppliers/vendors, and the general public in a fast-paced environment.

Requirements

No education or experience requirements.
Ability to solve practical problems involving a variety of variables with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people or provide basic direction.
Ability to perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Vision from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required for employment.

Responsibilities

Provide prompt, efficient, and friendly customer service, including greeting customers, helping them locate or reach products, assisting with heavy items, and conveying their suggestions or requests.
Answer the telephone promptly and provide helpful service to callers.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Operate the cash register accurately, scan products where applicable, monitor cash levels, process coupons and food stamps, accept cash, checks, and credit-card payments, complete in-store charges, calculate discounts, count back change, and issue receipts.
Bag or box merchandise and give packages to customers.
Assist with department inventory.
Receive and check in delivered merchandise, place it in storage, fill displays, stock shelves, put products away, and review invoices as needed.
Maintain the lot, including shoveling snow, spreading ice melt, and hosing it down.
Fill outside towel holders and replenish or refresh window washer fluid.
Remove trash inside and outside in a timely manner.
Follow sanitation procedures and keep work areas clean and neat, including registers, restrooms, break room, and backroom; sweep and mop floors and tend to supply needs.
Follow personal hygiene, dress, department, and company guidelines; report to work as scheduled and on time.
Order merchandise and supplies as needed.
Price products for customers as necessary.
Perform other job-related duties and special projects as required.