Convenience Store Associate
About The Position
The Convenience Store Associate works independently to display and stock products and contribute to the financial best interest of the store. The associate is responsible for meeting company guidelines for guest experience and complying with safety and food safety requirements. Duties include processing transactions, supporting store receiving and stocking, performing front-end tasks, assisting customers, and keeping the department and outside grounds clean and well stocked. The associate may also be assigned tasks in other departments based on customer experience needs.
Requirements
- Good verbal communication skills and the ability to interact politely and effectively with customers.
- Good customer service and organizational skills; detail-oriented.
- Basic reading, writing, and arithmetic skills.
- May be required to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
- Must be able to stand and walk for extended periods and may need to bend, stoop, twist, and turn frequently.
Nice To Haves
- High school diploma or GED preferred.
- One year of prior retail or related experience preferred.
Responsibilities
- Accurately process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, in accordance with company policy.
- Assist with receiving, unloading, and stocking products in required store areas.
- Perform front-end duties such as operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean, neat service area.
- Use product identification and corresponding PLUs correctly, and report pricing or signage errors.
- Maintain understanding of current store programs and product locations, including One More Item and department flight plan execution.
- Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
- Follow company policies for security, cash handling and cash drawer accounting, product handling, and sales of alcohol and tobacco products.
- Maintain a clean, well-stocked department and outside grounds, and ensure compliance with company safety and sanitation procedures and standards.
- Assist with stocking items on the sales floor, in the cooler, and in the back room.
- Follow all PPE and safety guidelines.
- Follow food safety and cleaning expectations.
- Follow guest experience guidelines.
- Perform tasks in other departments as assigned based on customer experience needs.
- Carry out additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
