Convenience Store Associate
About The Position
As a member of SpartanNash, a food solutions company, the Convenience Store Associate works independently to display and stock products in a manner that supports the store’s financial interests. The role contributes to a positive guest experience and follows company safety and food-safety guidelines. Duties include processing transactions, assisting with receiving and stocking, operating the register, maintaining the service area, communicating store programs and specials to customers, and keeping the department and outside grounds clean and well stocked. Associates may be assigned tasks in other departments based on customer experience needs. The position is located at 2755 Lake Michigan Drive NW, Grand Rapids, Michigan 49504. Travel requirements vary by assignment. The work takes place in a typical retail store environment with varied temperatures and exposure to outside weather; noise is usually low to moderate.
Requirements
- High school diploma or GED preferred.
- One year of prior retail or related experience preferred.
- Good verbal communication skills and the ability to interact politely and effectively with customers.
- Good customer service and organizational skills; detail-oriented.
- Basic reading, writing, and arithmetic skills.
- Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
- Must be able to work in a typical retail environment with varied temperatures and exposure to outside weather conditions.
Nice To Haves
- High school diploma or GED.
- One year of prior retail or related experience.
Responsibilities
- Process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, accurately and according to company policy.
- Assist with receiving, unloading, and stocking products in required store areas.
- Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean, neat service area.
- Use product identification and corresponding PLUs correctly and report pricing or signage errors.
- Maintain knowledge of current store programs and product locations, including One More Item and department flight plan execution.
- Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
- Follow company policies for security, cash handling and cash-drawer accounting, product handling, and the sale of alcohol and tobacco products.
- Maintain a clean, well-stocked department and outside grounds, following company safety and sanitation procedures and standards.
- Assist with stocking items on the sales floor, in the cooler, and in the back room.
- Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
- Perform tasks in other departments as assigned based on customer experience needs.
- Undertake additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
