Convenience Store Associate

SpartanNash • Holland, MI

1d • Onsite

About The Position

The Convenience Store Associate works independently to display and stock products while contributing to the store’s financial interests. The role is responsible for meeting company guidelines for guest experience and complying with safety and food-safety requirements. Duties include processing financial transactions, supporting receiving and stocking, performing front-end tasks, maintaining clean and stocked areas, communicating store programs and specials to customers, and following company policies and operating standards. Associates may be assigned tasks in other departments based on customer experience needs, and additional responsibilities may be assigned as needed.

Requirements

• Good verbal communication skills and the ability to interact politely and effectively with customers.
• Good customer-service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.
• Ability to meet the physical demands of the role, including frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds; standing and walking for extended periods; and frequent bending, stooping, twisting, and turning.

Nice To Haves

• High school diploma or GED preferred.
• One year of prior retail or related experience preferred.

Responsibilities

• Process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, accurately and in accordance with company policy.
• Assist with receiving, unloading, and stocking products in required store areas.
• Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean, neat service area.
• Use product identification and corresponding PLUs correctly and report pricing or signage errors.
• Maintain knowledge of current store programs and product locations, including One More Item and execution of the department flight plan.
• Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
• Follow company policies for security, cash handling and cash-drawer accounting, product handling, and sales of alcohol and tobacco products.
• Maintain a clean, well-stocked department and outside grounds, ensuring compliance with company safety and sanitation standards.
• Assist with stocking items on the sales floor, in the cooler, and in the back room.
• Follow all PPE and safety guidelines.
• Follow food-safety and cleaning expectations.
• Follow guest-experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.
• Take on additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED