Convenience Store Associate
About The Position
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods to locations across the United States and operates grocery stores, pharmacies, and fuel centers. The Convenience Store Associate works independently to display and stock products while supporting the financial interests of the store. The role is responsible for meeting company guest-experience guidelines and complying with safety and food-safety requirements. The associate processes financial transactions, supports receiving and stocking, performs front-end duties, communicates store programs and specials to customers, and maintains clean, well-stocked service areas and grounds. The position may include tasks in other departments according to customer-experience needs. The typical work environment is a retail store with varied temperatures and exposure to outdoor weather; noise is usually low to moderate. Travel requirements vary by assignment.
Requirements
- Good verbal communication skills and the ability to interact politely and effectively with customers.
- Good customer-service and organizational skills; detail-oriented.
- Basic reading, writing, and arithmetic skills.
- Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
- Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
Nice To Haves
- High school diploma or GED preferred.
- One year of prior retail or related experience preferred.
Responsibilities
- Accurately process financial transactions, including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons, in accordance with company policy.
- Assist with receiving, unloading, and stocking products in required store areas.
- Perform front-end duties, including operating the cash register, suggestive selling, enrolling guests in the loyalty program, and maintaining a clean and neat service area.
- Use product identification and corresponding PLUs correctly, and report pricing or signage errors.
- Maintain awareness of current store programs and product locations, including One More Item and the department flight plan.
- Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
- Follow company policies for security, cash handling and cash-drawer accounting, product handling, and sales of alcohol and tobacco products.
- Maintain a clean and well-stocked department and outside grounds, and ensure compliance with safety and sanitation procedures and standards.
- Assist with stocking items on the sales floor, in the cooler, and in the back room.
- Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
- Perform tasks in other departments when assigned based on customer-experience needs.
- Carry out additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
